Wander41252485837
September 30, 2023
A trial ! After 3 hours of driving, we just wanted to settle down, put the children to bed and turn on the TV... We had reserved a family room via booking, children's room on the mezzanine, super nice in the photos, favorable booking reviews for a bonus first... Arrival on site, 9 p.m., no one at reception, a not very friendly security guard, who leaves you waiting outside in the cold with children, telling you that you have to queue to access the reservation screen, A chance for us , only one couple was waiting before us, When entering our reservation number, it was impossible to find us, phew a nearby intercom put us in touch with a very kind Mr. who gave us our room number as well as the code Door . Arrival in the room: clearly not vacuumed, dirty carpets, no baby bed despite my request to the resa (our 17 month old son had to sleep between us, we could not let him sleep on a bed high up on a mezzanine with a barrier that didn't close!) In fact, we were still able to wash the children in the bathtub, which by the way, made us laugh 😅, we tried to turn on the television: no more signal! ! Obviously not connected to the antenna! Several attempts by “playing” with the antenna cable.. but nothing! Too bad, no TV! No problem, we said we were going to plug in the phone but…. Impossible ! Chewing gum sticks in the socket! See photos For information on room 52, to be banned! This morning, despite a not great night, we said to ourselves that a breakfast before our Parisian getaway would be nice… But the reception hall plunged into darkness at 7am…. Ah it only opens at 7:30 a.m. on Saturday….. ok… thank you bye!!! Experience never to be repeated! We strongly advise against this BB hotel!
Original TextTranslation provided by Google