Lan Chen Xing Long Hotel

The hotel facilities are outdated and the sanitary conditions are poor.

The experience of staying here is really disgusting. I sincerely advise everyone to watch it carefully before staying here. If the following content is false, I am willing to bear legal responsibility. 1. False propaganda 2. Deceiving consumers 3. Provocative attitude of the front desk. Specifically, 3 business king rooms with check-in time on 4.19 and 4.30 were booked in advance. After arriving at the hotel, only one room was similar to the picture, and the other two rooms were changed into a room with two 1.2-meter small beds (cheaper than what I booked on Ctrip). I think it is not easy, so I understood it and didn't say anything. The other room was actually changed into a sauna room (a place to sweat and rest), and the front desk deceived me that these two rooms are better than the business king rooms I booked. May I ask the hotel, am I **? The toiletries you provide are obviously different. I called the front desk to ask for a change of sauna room. The front desk either didn't answer the phone, or hung up after answering, or hung up after a few perfunctory words. One time, they even answered and laughed. All the phones in the hotel were not working. The TV in the sauna room was from the 1980s and 1990s, and it had snow when it was turned on. The front desk actually said that the sauna room was the best. In May, my family felt cold all night. This is actually a 4-star hotel. I asked to change the sauna room. The manager came and changed us to another room of the same type. I really couldn't help this behavior. Later, the manager knocked on the door and sent a fruit plate perfunctorily. Of course, we didn't accept these things. The people inside didn't talk yet. I knocked a few times and opened the door directly. I was helpless. The anti-lock buckle in a business king-size bed room was broken, and I didn't pay attention to the others. The room that the hotel arranged for us to stay in smelled. The check-in time was very slow. We had to wait for the front desk to arrange the room for at least 20 minutes. Please, we booked it in advance, but they had to arrange the room for us after we arrived. It was disgusting. Is this how hotels in Ordos receive tourists? Did you post those good reviews yourself? We should learn from Zibo. The video is too long and cannot be uploaded.

The parking lot is large and easy to park. The room is clean, tidy and bright. The breakfast is also good. It is a very satisfactory accommodation experience.

The hotel is not small, but the quality is not good enough. I went there for the four-diamond rating on Ctrip, and it showed that the hardware was newly upgraded in 2023. As a result, I arrived at 10 pm. The room I was assigned was completely different from the picture. It looked like it was renovated ten years ago, and the carpet was dirty. I compared it on Ctrip and contacted the front desk to change the room. The one I got was the same as the picture, but it was not newly installed in 2023. The wallpaper was peeling, and there was a bunch of hair on the bathroom floor. Speechless, it was too late, so I had to make do with one night.

The hotel is very clean, the rooms are very comfortable, and the front desk service is very good.

The hotel environment is very good. Although the facilities are a bit old, the hygiene is very good 👍🏻, and the service is very good. It is worthy of everyone's first choice, Wanxinglong Hotel, a warm home.