Royalton Negril, An Autograph Collection All-Inclusive Resort

The open grlll area @ pool ran out of food DAILY, this was the BEST meal provided. One day they ran out of plates, poorly managed.

Had an excellent stay! The Two butlers assigned to the rooms (Oshain & Darron were phenomenal. They made the stay smooth and comfortable. There were many other excellent staff members to help facilitate our needs; staff members such as Amber at the martini bar, Rochelle at the buffett, Britney, and many more! The food for the most part was pretty good. There were good days and there were bad days. Overall there was more good than bad, as the selections was vast. The Japanese restaurant was excellent but I can't say the same for the stake house. The hydrotherapy at the spa was a big plus in my book, so treat your self to at least that at the spa. Overall it was just a wonderful time all around! Excellent staff! excellent beaches! What more can one ask for?

Anything that was a problem the staff especially Chantae was super helpful and efficiently resolved our issue. She also facilitated our transportation with Greg. He was most polite, courteous and made us feel super safe and secure. I will definitely recommend them to others and seek their services for my next trip out to Negril.

Staff was Amazing! Up on arrival, we checked into our room, as soon as we opened the door it smelled like mold. I quickly returned to the front desk to advise them of the issue. The front desk receptionist stated that is was nothing that could be done and they did not have any other rooms that I could be moved to, I requested to speak with a manager. The manager apologized for the the issue and worked to get another room, she explained that it would take a minute. I told her that I would grab some food and come back. She came to the restaurant to let me know that she locate a up-graded room, she was very apologetic. I went to my new room, it smelled like mold as well, not as bad as the first one. For the duration of the trip we tried as much as possible to stay out of room, since my spouse was waking up headaches.

My family enjoyed our stay! So much to do, friendly staff, great food! 10/10 would recommend. Swim out rooms are fantastic

I booked this reservation for my daughter and I want to say a wonderful thank you for Tameika from reservations. Not to mention Talecia from Guest Services with her exceptional customer service, she went above and beyond to make sure this was an extraordinary experience for my daughters 18th birthday. She was there with me every step of the way thank you so much Royalton team and I will definitely be sending alot more people your way