Palazzo Angelica B&B Adults Only

We booked 5 days stay in Palazzo Angelica for our honeymoon. At first all looked nice, and then we unpacked and look around. Window was broken, could not be opened. Walls in the room were dirty and damaged. Toilet was DIRTY. Hair drier was dirty. We had no soap in bathroom so we washed hands with shampoo. Then we went to spa zone and awful moldy smell stuck us. The water in mini pool was not changed for who knows how long it was smelly and dirty. It was already late so we didn't have option but to go to sleep and stay at the hotel. Next morning we decided to leave hotel before we get some disease. At first hotel manager told us we cant cancel now and they have to charge us full stay, but after our agent sent some photos of the dirty room to management, they decided to charge us only first night. This is definitely not 5-stars hotel! This place is health risk for any guest.

The location is picturesque and the rooms are tastefully furnished and clean. The personnel is helpful, friendly and keen on supporting guests in every possible manner, delicious breakfast that caters for all needs!

Not a 5 stars hotel. I wonder who assigns those rates here in Croatia. The hotel do not have room service neither a restaurant. The breakfast is poor, no fruits nor juice. The room was clean, heating works, mattress was comfortable and the shower has good quantity of hot water. But the bathroom is small, you need to squeeze to get into the shower, and services and amenities are inexistent. The sauna was not working and at night there aren’t employees in the hotel. If you are looking for a solid 3 stars this is good but maybe not the best price for the level of comfort and service they offer

Hotel unprepared for us which is strange as we went for Easter. We arrived in the evening, a student worker “guiding “ us, knowing nothing about the place. The apartment was 6C cold, stone walls, only AC available to heat. We were freezing, couldnt take a shower.It took us a day to have 20C in the room. Bathroom is supertiny and has no heating. Bed was like a foldout metal base bed, mattrasse not good. You turned on the bed and it squeeked every time. Couldnt sleep well. Sofa is old with a cheap cover. No soundproofing from the staircase so it felt like living on a corridor. Pictures on the web are misleading, place is much smaller than on photos. Loft is useless, only decor. Sadly no information available about what to see in the area, clearly only prepared for locals. Breakfast is very poor, no selection. Coffee not nice. Sorry, not recommended.