Hotel Kristal - Liburnia

Enjoyed my stay. Perfect location, directly on the promenade / Lungomare and close to Opatija's city center. Indoor pool with sea water works till 19-00. Rich breakfast from 07-00 till 10-00. Dinner is from 19-00 to 21-00, also rich and worth to be include during the stay. Spacious and well-organised room (except for the bathroom: very limited space), comfortable bed

My worst ever hotel experience. We where on a roadtrip holiday, and had booked this hotel because it had on site parking, i checked google maps to confirm, and even called the hotel in advance, to see if we had to make a reservation on parking, as we would arrive late in the evening, and we read that Opatija could be a bit bad with parking. They said "no problem, just come". We arrived at 21 in the evening, after a 700km drive from Munich, and when we arrived they had no available parking. There was a couple of spaces inside a gate beside the hotel, and we asked if we could park there, but no, that was for the employees, and i said that it would only be temprarly until the morning, so that we can sort out the parking issue, but no. They where not interested at all to help us, and only said that we had to find a space in the street. We ended up driving around the place for 1 1/2 hours, without finding a spot to park, went back in, and said that they need to come up with a solution, but no help, so it ended up with us turning around and driving back into italy, and found a hotel along the highway to get som sleep at 02 in the morning, after a total of 1000km driving that day. So my advice is : Just stay away from here.

We were the first guests of the hotel in the new season, so it is especially worth highlighting and praising the teamwork of the staff. The best part of this neat and clean hotel is definitely the staff. Friendly, cultured and polite. I hope that as guests we will repay them in the same way.

I am a solo traveller in my 70,s .I was given a single room which was a box! I am not a large person ,but the loo and shower were so small that to get in you had to squeeze past the door hitting your back against the wall.then you had to pull the door past the loo climb over the the loo to get to the shower!,then close the door from the shower after the shower came the nerve racking return on a wet tiled floor!! as you can guess it was very slippery. I went to the manager and explained the danger of the wet floor ,and if I fell and injured myself I would sue. after a lot of discussion she reluctantly agreed to move me to another room with a larger shower. speaking to the receptionist next day he said that they had had complains before ROOM 524 Beware Next . if you want a sun lounger you have to pay 12 euros for the day!! I explained that I was at the hotel ,you still have to pay I was told .Just a note if you are a couple that need two sun loungers plus an umbrella per day it will cost you 30 euros extra a day THAT £25.80 EXTRA A DAY!!!! .A rip off beware Food at the hotel OK Don,t eat on the outside veranda as you have to share with the pigeons who will try and eat your Breakfast with you PS add £2.80 a day city tax

We recommend it to everyone who likes to walk, the location of Hotel Kristal is ideal for a short break. Liked it · We liked that we felt sincerely welcome, which we did not have in previous years. As soon as you arrive at the reception of Hotel Kristal, you are greeted by a smiling receptionist, even though he had a few people ahead of us to process, his service was at a high level and the other receptionists were also very professional and very, very friendly and helpful even in the evening hours. The room was cleaned every day and all towels were changed daily. At breakfast, we were surprised by the gesture of the kitchen employee, who, at the guest's request, prepared scrambled eggs and personally brought them to him, because they did not have this dish on offer. This was happening near the end of the breakfast hour. We have been to Hotel Kristal quite a few times, but just like this year, the fact that everyone was very helpful, smiling and very friendly, no matter who it was the cleaner or some other employee of this hotel, is an incredibly nice experience. We hope that their professionalism will not be thrown away and once again a big thank you to all the employees of Hotel Kristal. lp I didn't like it · A minor observation goes to the food, which was at least in terms of choice more modest than in previous years, and also the taste of the dishes that were available was sometimes not recognizable in relation to what you were eating. Specifically: - the potatoes were burnt, some potatoes were hard in the middle or even when you cut them, the potatoes were green inside - the breading on the chicken was very hard we also tried other dishes, but all of them did not have the right taste, as if there was not enough salt, pepper or something else from the spices that was missing. Breakfast was also a more modest offer without fried bacon, eggs on the eye and a modest offer of cheeses and sausages. But, you didn't leave the dining room hungry!!!

Great position right on the front. Very clean, comfortable, friendly hotel with nice staff. Half board is a really good deal. Worth getting rooms with sea view as they have picture windows, but please note that none of the rooms have balconies. Opatija is an attractive, smart town.