Neemrana's Wallwood Garden Reviews

We had a most memorable and enjoyable stay at the Wallwood Garden. The experience will take you back to the 19th century. The surrounds, the accommodation and the food is excellent. We were made to feel at home. We were truly looked after by the staff and would like to mention Geetha, Bala and Robin who were always there to make your stay comfortable. Service ambassadors. Thank you. We will be back.

The staff at Wallwood -esp Bala were very efficient and helpful. Gita who manages the property was friendly and approachable. The food also was very good. However, the room was disappointing. We stayed at Eucalyptus. The paint on the walls of the room and bathroom were garish and hurts the eye. No colour coordination- wall was pink ! Since the room had large windows ,a lot of light came in. The curtains were thin and had no lining. Have visited this beautiful home many years ago when the owners lived there. Such a vast difference to then and now.

We stayed at Neemrana - wall wood garden after our booked hotel in coonoor was not to our liking. Geetha, the manager was very welcoming, vibrant and helpful in showing us around and making our stay enjoyable. The chef, Bala , Robin and all other staff in the hotel were very responsive to our needs. Tasty limited buffet breakfast and all day menu was good too. We also enjoyed the evening in the drawing room with the fire on in the fireplace. Will stay there on our next visit for sure.

While the property is small but beautiful, I felt they are massively understaffed. The same person was doing multiple things and guests often had to struggle for his attention. Food is okay but th rooms feel damp and old. Overall decent for the price. Sims park is close.

We stayed two nights here at the tail end of the Monsoon season. Our accomodation was not in the main house, but to some rooms off to the side. They were really damp, despite staff having heaters going prior to our arrival. There was mould on the ceiling. The menu was fairly extensive, but in my opinion needs to be much smaller and done better. Food was average. To their credit the staff were super friendly and accomodating. The property is a little tired partly due I think to the Covid crisis, India like most places is still recovering.

Very very bad stay, the hotel is on main road and ultra noicy due to traffic outside. The staff in the office said that I should had read the reviews from google that there will be noise (rude behaviour!). Humble request to not waste your money - you will feel cheated.

Lovely cosy comfortable cottage with great views from the room. Staff are courteous and caring. With Sims park a stone throw away never expected that our 7 am morning walk ended up as visit to the park thus being the first to enter the park soaking in its beauty in all tranquility

Provided you enjoy reliving the Raj this is a great place. My room led straight out on a delightful garden with views from there of the nearby forest and tea plantations. Built in the 1830s by a Britisher this place is in reasonable condition. The manager was very helpful in arranging how to see local sights. Food was excellent even if, as the only guest, I was constantly scrutinised by the wait staff.

Stayed at Wallwood Garden for 3 nights and absolutely enjoyed our time here. The hotel is a beautifully restored heritage villa and the upkeep is good. Rooms are spacious and have an old world charm to it. The limited accommodation and setup make it seem very homely and we enjoyed that the most. It is located in a quieter part of town and only a short walking distance from Sims Park. Everything apart, the USP of this property is definitely its staff. Right from the manager to the housekeeping staff, they all serve with a smile. We travelled with a toddler and they made our stay so comfortable. Always ready to help with all our requests, whether dietary or otherwise. The food was superb. Breakfast had limited but excellent choices, all well made. Credits to the Chef, Dinesh for cooking up such wonderful meals for us. We enjoyed our time here and would definitely highly recommend it!

It was good but rooms are very small. One room Acacia was big.but other rooms were very small. The feel of the place was ancient. They don't provide TV too in the rooms. It's 3 kms from bus stand. In breakfast, they did not serve North Indian stuff which is very bad. Only poha was there and all south indian stuff. It was all south indian. the hotel was very nice and beautiful. Acacia room opened in a balcony which was very nice and awesome 👏👏. The staffs were good too. It was raining so the feel was very good.

We would rate 1/5. The score of one is because we came back alive. We as a family of 5 including a teenager and 2 old aged women stayed in Neemrana WallWood Garden, Coonoor for 4 nights in July'23. Shockingly, we came across the following events at the property, which scared us beyond words, that we would not even think recommending even to our enemies. 1. Especially one of the rooms ``Eucalyptus” definitely has something to it where it deprives you of sleep and peace and oozes with a lot of negativities surrounding it. This was agonisingly felt by our family members. Indeed, the stay was too stressful to say the least. In fact, we tried switching rooms within ourselves but we all felt the same. When told, the manager Ms.Geetha to our surprise, was not taken aback at all, saying none so far has ever complained anything of that sort. We had to opt for another room to get sleep, peace and to relax 2. To top this, they have bunch of “hyper-noisy” staff who make it a point to deprive the guests of any sleep, who keep constantly talking and fighting, be it day or night. They were at their loudest at night even till 23.15 on some days. The facility is designed in such a way that all of us in all the 3 rooms could hear them fighting and talking. This undermines the very conduct of the staff and lack of adequate training by the management. These everyday disturbances gave us so much stress due to lack of sleep, spoilt each day. In fact, the disturbances were so much that despite paying up for 3 rooms, we ended up all 5 staying in one room. 3. The dining area is swamped by flies all the time. It is so unhygienic and has the potential to cause serious health issues. They have a fly-bat and we had to hire it to save ourselves from flies as there were no dedicated staff to allow guests to have their food. This forces us to have our lunches and dinners, outside. The food was very very average and absolutely no relation to the kind of rate charged. Of course, as cited above, we had only breakfast on all days and were forced to dine outside for the unhygienic atmosphere, quality and exorbitant charge for the food. 4. When we were settling our bills, we came across an item billed which we did not have. Later when enquired, it was found out that they had billed more and clubbed that with another item of higher rate considering it as the same item carrying the same rate. for an item. The difference is Rs.30/- but then the question is their intent to cheat the guests. This only tells us they do not have any mechanism of checks and balances or the manager blindly approves bills given to her to be raised with the guests. After all, this hotel is touted as an unique place of stay as the selling point being it is as old heritage property. We burnt so much money to experience one of its kind but all that we experienced had a hell of a time, literally. The manager was very inconsiderate and shameful not being able to offer even the basic services. I do not t

The best part about the property is the staff. Bala, Robin and Vettri are great guys and really make your stay comfortable. But do keep two things in mind while staying here. One, the heritage part means that while it is colonial and lovely, certain features are old. Like the geyser in one of our rooms didnt work despite the best efforts of the staff. The bathroom opened to a big step which made me wary about my older parents tripping at night. But it is super clean and homey

We stayed two nights in Wallwood garden. It’s a beautiful bungalow with different types of rooms. Staff was very attentive, friendly and always ready to help us with a smile!! Rooms are well appointed and very clean. We’ll definitely visit again!!

We returned to visit after thirteen years; time seems to have stood still as we found everything just as enchanting. Quaint but comfortable, well looked after and beautiful garden blending with the wilder nature all around meant a glorious stay. Chef Dhanaseelam and his team rustle up really tasty and healthy dishes. The menu covers a wide range, thankfully not the run of the mill dishes one gets in the average restaurant. Absolutely scrumptious. Geetha and Bala are also very helpful and take great care, even special food request of my wife who was fasting one day. Highly recommended.