Hotels near Vineyard Plaza in Ontario

i drove 7 hours from Arizona to get to this hotel that my company already booked and paid for in advance to be told that i need my boss present to present his id and card....... also told me i wouldnt be able to get a room because we have to re book 72 hours in advance.... i sat around for 2-3 hours til my boss from ontario could arrive to present his id and card..... very unprofessional because ive stayed here last month and did not have any of these issues. the front desk did not give two F***s that i was basically stranded in another state with nowhere to stay. after driving 7 hours and sitting 2-3 hours. you would think if you have people staying that are coming from out of state you would provide necessary information so that we are not stuck. after my boss showed up i finally got this room to walk into a dirt ball room with ants everywhere and just dirty. the wifi is probably the worst wifi ive ever experienced in a hotel. the fact that they call this complimentary wifi is almost disrespectful. i work a lot from my computer and i need good connection to be able to work. as i am writing this review in the hotel room looking at my wifi signal with 1 -2 bars max and thats how the wifi has been this whole week. for the hassle and stress i was put through i would book another hotel that would actually give you the service and respect that you pay for. the fact that the front desk said i wouldnt be able to book anything cause for 72 hours and their manager left was ridiculous. basically telling me to f*** off. i remained respectful and calm throughout all of their crap. you need to be teach your employees to cater to repeat customers... ive been here many times and my history will show it... and shows everytime my company paid with the same payment method... they had me wait 3 hours because lack of skill, lack of knowleadge, lack of customer service. And they were okay with letting me sleep in my car because their process is wrong is the reason they will get a bad review today. if you do make a reservation here and pay online make sure that these people provide you with all the right documents you will need especially if your company is paying for the room. make sure you bring insect killer and plenty of sanitizer to clean the dirty rooms. also their is free breakfast included but i wasnt aware of it until my last night here and none of the employees let me know of this i had to kind of force myself into the free breakfast. its time people do their job the right way it amazes me how employees can destroy a business's name and reputation because of their poor level of skill and care. And on the side of this damn building their are about 100 bumble bees flying around the side of the building if i didnt see it in advance it would have been pretty bad. ive never seen this many bees hovering around the garden on the side of the building before.

If you've read some of the reviews below you'll realize this isn't the grandest of places -- especially if you want to sleep with train tracks right next door and heavy trains loudly going past. I had a negative experience with the owner, Nero, that just goes to show how elements of customer service or decency have gone out the window. I made a mistake and doublebooked this motel and another one for the same night. In fact, I wanted to stay at the other place the first night and then drive down here for the following night. It was my fault -- I was tired and booked the same night twice. The Choice booking system did not stop a duplicate reservation. I phoned Choice Motels to ask if I could do a deal: I was prepared to pay for the night I really wanted but, if I did that, could I swap the wrongly booked night for a subsequent (second) night if the place wasn't sold out? I wasn't planning to stay in this location an extra night, but if this could be arranged the hotel wouldn't lose any money -- just allocate a room that would have otherwise gone empty to replace the one I'd erroneously paid for -- and would gain the payment for the night I actually wanted! (so I would be staying two nights and paying two nights). Choice customer service found my request reasonable and phoned the motel for me, but they said the owner needed to be contacted. So I emailed him and got a negative response. It's true: he was entitled to keep the money for the night I erroneously booked and did not have to do anything, but he could have cooperated at no cost to himself while still having two nights revenue for the two nights stayed. The owner's cold attitude indicates a form of greed that is highly unattractive and makes a stay at his property even less desirable than indicated by many other reviewers below. I'd recommend staying elsewhere, especially the very nice Comfort Inn Suites Ontario, also part of Choice Hotels, and that I've found offers fantastically good service as well as a friendly customer-oriented environment.

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

The overall standard of the hotel, the renovation facilities are not new or old, the room is not very large, facilities are available, you can sleep four people. The hotel is located next to the shopping center. It is very convenient to walk around at night. Two Chinese restaurants nearby are available. Parking is free.

There are 5 people directly upstairs from me, in a two bed hotel room, remodeling the place, or, at least, that's what it sounds like. There used to be 6 people up there but one of them got upset, cussed out his bethren, and threw rocks at them and the hotel. The homeless parking out in front of my room is a nice feature. There are drug deals taking place at the adjacent 7-11, some people stopped by and asked to use my restroom. I even discussed with the 5 people in the two bed room above me about their pounding around like this is the gymnasium, they are still at it, 8:20 at night. This makes 4 hours of pounding in a row, who knows what I have in store during sleeping hours. The hotel room is actually pretty nice, the staff is attentive and the maids are awesome. The guests are the problem, but when they are out in the parking lot screaming obscenities and throwing rocks at each other, a security guard would be able to intervene, I'm just sayin.

I loved it ...

MY husband and I stay here quite often. Always clean, nice clean poo and really great since they have started serving breakfast again which includes waffles and bacon and all the other breakfast basics! We don't have children so always have our 5 lb, very well mannered chihuahua and the staff always ackwledgea her. While the area itself is not the greatest, they Have done a great job in keeping those who are not paying guests away. There are 2 things they need to work on which are the laundry rooms. They installed a new system which you can access via an app, and helps to avoid having to have quarters, but it doesn't work properly and very inconsistent which is the same as their ice machines. Maybe their equipment needs to be upgraded in an effort to keep up and operate with this newer technology. It they can get this ironed out they would get.a perfect 5 stars from me.

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

Stayed for the third time, the location is very close to the Ontario airport, it is better to find. The room has a large bed and a sofa bed, which is spacious and quiet. All the facilities are available, American breakfast, overall recommendation.

We booked a King Suite, Corner room in mid-August in order to attend an event at the Convention Center. We had mixed feelings about this hotel (this applies to this stay only as previous stays have been wonderful), so, I'll break it out between the good and the bad. The Good: - The room was spacious - The King corner suite was quiet. Unlike other hotels in the area, we were unable to hear other guests moving around or talking. Nor were we able to hear any noise from the hallways (unlike the Holiday Inn or the Azure). - It had two vanities (key when I travel with my daughter) - The room contained two refrigerators (great for storing waters and snacks) - A nice desk and small dining table were provided in the room; so, places to sit were plentiful. - There were two closets which was great (particularly when traveling with my daughter) - The bathroom had a LARGE spa tub and a walk-in shower. Both were very much appreciated as with my bad knee, I cannot easily use a shower/tub combo. - The hotel provided little shampoos, conditioners, lotions, etc. which were very nice. - The staff was very friendly - we interacted with the front desk, the lobby bar, the breakfast restaurant and the lobby Starbucks. Everyone was professional and friendly. - The food and drinks were very good (we ate at the lobby bar and the breakfast restaurant off of the lobby). - The restrooms off of the lobby were immaculate. The Bad: - The room's cleanliness left a bit to be desired and maid service was not provided during our stay (we checked in on a Thursday and didn't leave until Sunday). There were stains and drips on the wall paper and the carpeting felt sort of grimy. However, the bedding appeared very clean. - We were only provided with a 1/2 roll of toilet paper for our stay (two women). We actually had to call the front desk to be brought toilet paper. - The television had issues and kept reverting to the guest screen. - The bathtub's stopper would not stay in place. - The decor in the room was extremely outdated and the carpeting could only be described as YEECH! - The hotel entrances closest to our room were not disabled friendly (I have a bad knee / ankle and stairs can be an issue). To find an entrance that did not include a flight of stairs (not kidding), we had to park a considerable distance from our room. This was extremely disappointing in this day and age especially when I booked a room with a walk-in shower. - There was no ability to look at the charges from the room; nor was there an in-room checkout procedure. One needs to actually go down to the lobby, stand in line and wait. Technology is obviously not a priority at this hotel. - This is minor, but it would've been nice if there were electric charging stations for vehicles; particularly when they charge $15 per car per night. - There was only 1 tiny waste basket in the bathroom (none in the kitchen or bedroom area) and 1 tiny recycling basket (we do appreciate the recycling efforts) by