Quality Inn Hotels in Ontario

Worst hotel ever stayed in when we first got there it didn't even have my room ready so we had to come back in an hour that was no big deal so we came back they put us in this room with no bathroom door no privacy or anything the door locks on the door looks like someone been broken into all jacked up holes in the ceiling water spots all over the ceilings you can see underneath the door where the seal is was cut off I went back to the lady and I asked to be in to Don the room and she gave me such attitude and I literally gave her attitude back very disrespectful girl her name is May or whatever how you spell it did they put us in a room upstairs little better but still it stinks like old dirty people water spots in the walls the bathroom is nice that's only thing about it the bed sucked pillows flat way uncomfortable I woke up hurting while I was gone NASCAR race they came into the room took my food and threw it away didn't make the bed I get this hotel I like complete zero the workers lack of respect they need to be fired except one lady that she helped us she was pretty great I would not recommend this hotel for anybody this hotel needs to be closed down or have better management screw this stupid Hotel

I was traveling for business. Having stayed at this Days Inn previously and discovered it to be the best Value with easy highway access and easy non highway travel (LA closes the highways randomly.) so always plan alternate routes.

i drove 7 hours from Arizona to get to this hotel that my company already booked and paid for in advance to be told that i need my boss present to present his id and card....... also told me i wouldnt be able to get a room because we have to re book 72 hours in advance.... i sat around for 2-3 hours til my boss from ontario could arrive to present his id and card..... very unprofessional because ive stayed here last month and did not have any of these issues. the front desk did not give two F***s that i was basically stranded in another state with nowhere to stay. after driving 7 hours and sitting 2-3 hours. you would think if you have people staying that are coming from out of state you would provide necessary information so that we are not stuck. after my boss showed up i finally got this room to walk into a dirt ball room with ants everywhere and just dirty. the wifi is probably the worst wifi ive ever experienced in a hotel. the fact that they call this complimentary wifi is almost disrespectful. i work a lot from my computer and i need good connection to be able to work. as i am writing this review in the hotel room looking at my wifi signal with 1 -2 bars max and thats how the wifi has been this whole week. for the hassle and stress i was put through i would book another hotel that would actually give you the service and respect that you pay for. the fact that the front desk said i wouldnt be able to book anything cause for 72 hours and their manager left was ridiculous. basically telling me to f*** off. i remained respectful and calm throughout all of their crap. you need to be teach your employees to cater to repeat customers... ive been here many times and my history will show it... and shows everytime my company paid with the same payment method... they had me wait 3 hours because lack of skill, lack of knowleadge, lack of customer service. And they were okay with letting me sleep in my car because their process is wrong is the reason they will get a bad review today. if you do make a reservation here and pay online make sure that these people provide you with all the right documents you will need especially if your company is paying for the room. make sure you bring insect killer and plenty of sanitizer to clean the dirty rooms. also their is free breakfast included but i wasnt aware of it until my last night here and none of the employees let me know of this i had to kind of force myself into the free breakfast. its time people do their job the right way it amazes me how employees can destroy a business's name and reputation because of their poor level of skill and care. And on the side of this damn building their are about 100 bumble bees flying around the side of the building if i didnt see it in advance it would have been pretty bad. ive never seen this many bees hovering around the garden on the side of the building before.

Very nice hotel. It is without a doubt the best hotel that is around here. I love their deluxe rooms with the courtyard style patio. Very nice! Thier restraunt is also very nice!

We booked a King Suite, Corner room in mid-August in order to attend an event at the Convention Center. We had mixed feelings about this hotel (this applies to this stay only as previous stays have been wonderful), so, I'll break it out between the good and the bad. The Good: - The room was spacious - The King corner suite was quiet. Unlike other hotels in the area, we were unable to hear other guests moving around or talking. Nor were we able to hear any noise from the hallways (unlike the Holiday Inn or the Azure). - It had two vanities (key when I travel with my daughter) - The room contained two refrigerators (great for storing waters and snacks) - A nice desk and small dining table were provided in the room; so, places to sit were plentiful. - There were two closets which was great (particularly when traveling with my daughter) - The bathroom had a LARGE spa tub and a walk-in shower. Both were very much appreciated as with my bad knee, I cannot easily use a shower/tub combo. - The hotel provided little shampoos, conditioners, lotions, etc. which were very nice. - The staff was very friendly - we interacted with the front desk, the lobby bar, the breakfast restaurant and the lobby Starbucks. Everyone was professional and friendly. - The food and drinks were very good (we ate at the lobby bar and the breakfast restaurant off of the lobby). - The restrooms off of the lobby were immaculate. The Bad: - The room's cleanliness left a bit to be desired and maid service was not provided during our stay (we checked in on a Thursday and didn't leave until Sunday). There were stains and drips on the wall paper and the carpeting felt sort of grimy. However, the bedding appeared very clean. - We were only provided with a 1/2 roll of toilet paper for our stay (two women). We actually had to call the front desk to be brought toilet paper. - The television had issues and kept reverting to the guest screen. - The bathtub's stopper would not stay in place. - The decor in the room was extremely outdated and the carpeting could only be described as YEECH! - The hotel entrances closest to our room were not disabled friendly (I have a bad knee / ankle and stairs can be an issue). To find an entrance that did not include a flight of stairs (not kidding), we had to park a considerable distance from our room. This was extremely disappointing in this day and age especially when I booked a room with a walk-in shower. - There was no ability to look at the charges from the room; nor was there an in-room checkout procedure. One needs to actually go down to the lobby, stand in line and wait. Technology is obviously not a priority at this hotel. - This is minor, but it would've been nice if there were electric charging stations for vehicles; particularly when they charge $15 per car per night. - There was only 1 tiny waste basket in the bathroom (none in the kitchen or bedroom area) and 1 tiny recycling basket (we do appreciate the recycling efforts) by

Yes, we flew by LAX but we drove & stayed here after arriving almost midnight so traffic was barely there. We left really early for a 6am flight at LAX on our way back so traffic was not there. The hotel was simple and clean; we were out and away to our destinations most of the time. The bathroom can use a vanity table, actually. Breakfast was spartan, to say the least. But we really enjoyed our stay as they clean & organize the room every day. Friendly non fussy service. Be ready with your IDs. Don't expect something grand; I was told they used to be part of the Super 8 chain but is now independent. We never got to use the swimming pool. We also saw a number of places to go for food and some shopping very near this hotel, which has one of its sides actually by the freeway.

Clean rooms well maintained. The whole property is well maintained. Friendly staff always offering help. Great variety of items for breakfast that is hot and fresh. Clean pool area with fresh towels. Excellent parking available for all rooms.

It has been used very well for its spacious rooms and quiet environment. In particular, you can walk to the restaurant area, and the roads and scenic areas are very suitable for walking.

I usually stay here because they give me a weekly rate that is discounted from the daily rate; there is an airport shuttle, full breakfast (prior to COVID-19 Lockdown), a secured parking lot, pleasant staff, free WiFi, computer and printer in lobby; comfortable bed, clean room and lobby, pool and barbecue area, laundry facilities, daily bottled water in room (prior to COVID-19), refrigerator, microwave, safe, toiletries, and hair dryer; close to I-10, I-60, and I-15; close to Convention Center, Toyota Arena, shopping, restaurants, and the Guo Chinese Medical Clinic. Thank you Ben, Gabriel, Jocelyn, and Sergio.