Best Hotels near Express Factory Outlet, Ontario

i drove 7 hours from Arizona to get to this hotel that my company already booked and paid for in advance to be told that i need my boss present to present his id and card....... also told me i wouldnt be able to get a room because we have to re book 72 hours in advance.... i sat around for 2-3 hours til my boss from ontario could arrive to present his id and card..... very unprofessional because ive stayed here last month and did not have any of these issues. the front desk did not give two F***s that i was basically stranded in another state with nowhere to stay. after driving 7 hours and sitting 2-3 hours. you would think if you have people staying that are coming from out of state you would provide necessary information so that we are not stuck. after my boss showed up i finally got this room to walk into a dirt ball room with ants everywhere and just dirty. the wifi is probably the worst wifi ive ever experienced in a hotel. the fact that they call this complimentary wifi is almost disrespectful. i work a lot from my computer and i need good connection to be able to work. as i am writing this review in the hotel room looking at my wifi signal with 1 -2 bars max and thats how the wifi has been this whole week. for the hassle and stress i was put through i would book another hotel that would actually give you the service and respect that you pay for. the fact that the front desk said i wouldnt be able to book anything cause for 72 hours and their manager left was ridiculous. basically telling me to f*** off. i remained respectful and calm throughout all of their crap. you need to be teach your employees to cater to repeat customers... ive been here many times and my history will show it... and shows everytime my company paid with the same payment method... they had me wait 3 hours because lack of skill, lack of knowleadge, lack of customer service. And they were okay with letting me sleep in my car because their process is wrong is the reason they will get a bad review today. if you do make a reservation here and pay online make sure that these people provide you with all the right documents you will need especially if your company is paying for the room. make sure you bring insect killer and plenty of sanitizer to clean the dirty rooms. also their is free breakfast included but i wasnt aware of it until my last night here and none of the employees let me know of this i had to kind of force myself into the free breakfast. its time people do their job the right way it amazes me how employees can destroy a business's name and reputation because of their poor level of skill and care. And on the side of this damn building their are about 100 bumble bees flying around the side of the building if i didnt see it in advance it would have been pretty bad. ive never seen this many bees hovering around the garden on the side of the building before.

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

Overall, this property looks lovely on the outside, but is in desperate need to be updated inside. Arrival: The hotel website states that the hotel does not offer a shuttle, So after paying $15 for the short ride from Ontario Airport, we pull into the porte-cochere where the Holiday Inn shuttle van is parked. So there is a shuttle available, but it only runs very limited hours in the morning. You are on your own if your flight leaves after noon. Lobby: From my observation, the front desk staff is often in the nearby office, as there is no one behind the desk. The hotel has a small sundry area where you can purchase overpriced sodas and water ($3.50), snacks, candy. However you cannot charge the items to your room and must use a credit card on a self-checkout kiosk. We had arrived early in the day, knowing that our rooms would be several hours away from being ready. While waiting in the lobby for a room to become available, I was hoping to complete some work on my laptop. But the property would not allow me WiFi access until I could check in. Considering that I'm have IHG Premium Elite status, this seems like the least they could offer. Restaurant: Again -only Credit Cards accepted. You cannot do a room charge in the hotel's only restaurant. Limited breakfast menu - we ate upon our early arrival. When our rooms were ready and we check in, we were informed that the restaurant would not be open for dinner on Sunday and Monday - the two nights of our stay. Yet when you enter the elevators, they are adorned with advertisement for their restaurant/food offerings. Hallways: Very worn, carpets looked dirty and on our floor, the 4th, you could see what appears to be construction markings through the paint/wallpaper. It looked like faint black marker with room numbers or other symbols - is the paint so thin it didn't cover these up??? Room: The room was generally fine, although the furnishings did appear to be dated. The worst thing though was the air conditioner,. This was the loudest air conditioner I've ever heard -- sounded like the compressor of a large commercial freezer. The television offers several channels, but there are no instructions on how to access them and the remote doesn't have a numerical keypad, so you must use an up/down key to find the channel you want. Towels: As mentioned by others, the towels reminded me of the awful ones they used to give us to use after gym class in high school 30+ years ago.

We booked a King Suite, Corner room in mid-August in order to attend an event at the Convention Center. We had mixed feelings about this hotel (this applies to this stay only as previous stays have been wonderful), so, I'll break it out between the good and the bad. The Good: - The room was spacious - The King corner suite was quiet. Unlike other hotels in the area, we were unable to hear other guests moving around or talking. Nor were we able to hear any noise from the hallways (unlike the Holiday Inn or the Azure). - It had two vanities (key when I travel with my daughter) - The room contained two refrigerators (great for storing waters and snacks) - A nice desk and small dining table were provided in the room; so, places to sit were plentiful. - There were two closets which was great (particularly when traveling with my daughter) - The bathroom had a LARGE spa tub and a walk-in shower. Both were very much appreciated as with my bad knee, I cannot easily use a shower/tub combo. - The hotel provided little shampoos, conditioners, lotions, etc. which were very nice. - The staff was very friendly - we interacted with the front desk, the lobby bar, the breakfast restaurant and the lobby Starbucks. Everyone was professional and friendly. - The food and drinks were very good (we ate at the lobby bar and the breakfast restaurant off of the lobby). - The restrooms off of the lobby were immaculate. The Bad: - The room's cleanliness left a bit to be desired and maid service was not provided during our stay (we checked in on a Thursday and didn't leave until Sunday). There were stains and drips on the wall paper and the carpeting felt sort of grimy. However, the bedding appeared very clean. - We were only provided with a 1/2 roll of toilet paper for our stay (two women). We actually had to call the front desk to be brought toilet paper. - The television had issues and kept reverting to the guest screen. - The bathtub's stopper would not stay in place. - The decor in the room was extremely outdated and the carpeting could only be described as YEECH! - The hotel entrances closest to our room were not disabled friendly (I have a bad knee / ankle and stairs can be an issue). To find an entrance that did not include a flight of stairs (not kidding), we had to park a considerable distance from our room. This was extremely disappointing in this day and age especially when I booked a room with a walk-in shower. - There was no ability to look at the charges from the room; nor was there an in-room checkout procedure. One needs to actually go down to the lobby, stand in line and wait. Technology is obviously not a priority at this hotel. - This is minor, but it would've been nice if there were electric charging stations for vehicles; particularly when they charge $15 per car per night. - There was only 1 tiny waste basket in the bathroom (none in the kitchen or bedroom area) and 1 tiny recycling basket (we do appreciate the recycling efforts) by

My husband was flying out of cable airport to test for his pilot's license. We stayed close to the airport due to time constraints, living an hour+ away. We usually stay at the Marriot, Hilton, or something relatively close. We both decided that we should just pick a place that was a little less frilly for this trip because we were just there to sleep, and that was it. I will NEVER make that mistake again. Let me say this, NO hotel/motel should leave your feet black from filth. That is absolutely disgusting. We all took showers, and the walk from the shower to the beds left us with black feet. My husband was kneeling on the floor next to the bed, and when he stood up- BLACK KNEES. The beds are so freaking hard and uncomfortable. The room was humid and smelled. We found 2 roaches in our room. The person next to us smoked **** pretty consistently through the night, and the smell went straight into our room. I DON'T CARE IF ITS ”LEGAL”. My kids have severe allergies/asthma, and I don't want to smell that in a ”non smoking” facility. Save yourself the headache and spend the extra $70-$100 to stay elsewhere. We wish we would have. We will stay at our usual hotel next time.

We recently stayed at the Ayers Suites for one night. We had a concert at the Toyota Arena. The room was perfect and didn’t skimp on things like coffee in the room! Yes, we were in Las Vegas last weekend and stayed what we thought would be a great hotel on the strip (Caesars Palace) and there was a coffee maker but not coffee. We called and they said it wasn’t complimentary any more and wanted to charge us $22 for coffee and they said they didn’t know when it would arrive. Ayers was clean, comfortable and again, just right for our needs. I would only suggest filling the vending machine a bit more so there was more of a choice of snacks but we found something so its not a big deal. Not too fancy but still great place to stay and we loved our room.

I was traveling for business. Having stayed at this Days Inn previously and discovered it to be the best Value with easy highway access and easy non highway travel (LA closes the highways randomly.) so always plan alternate routes.

The hotel is very new, spacious, bright, and quiet. It provides American breakfast, laundry room, gym, etc. The transportation is convenient. The hotel is next to Highway 71. It is worth staying again.

環境整潔，停車場空間大，大廳有供應草本水，距離鬧區近，步行亦可到達，附近的Bird House餐廳，炸雞很好吃，推薦！

This is a very nice hotel. The breakfast is really good and the entire hotel staff is terrific. The rooms are nice and have been cleaned well. The hotel amenities are good and well maintained. I would recommend staying here for business or pleasure.