Guest User
June 4, 2025
When we arrived and tried to check in, there was no one at the front desk. When we called, the front desk phone was ringing. There were various keys and documents lying around in a mess, and the unmanned front desk was open to anyone. Is my personal information okay? We waited for about 30 minutes. Finally, someone who seemed to be the manager came. We were probably the only guests staying, but the room was small and dark with no view. For some reason, the rooms were non-smoking, but the elevator halls on each floor were smoking areas, so it might be difficult for non-smokers during busy periods. Overall, it felt like a Showa-era training facility. We ordered BBQ for dinner. There was a huge BBQ area that could accommodate more than 100 people at once. The outdoor dining area and plaza were spacious, but somehow felt closed in. What was prepared was a square iron plate and food on a household portable stove. My child asked me if this was BBQ, and I was confused. I thought it was charcoal grilling or grilling on a net. There were dozens of tables, and we were the only ones eating dinner. It was very cold with a strong wind, and the flames from the portable stove did not reach the hot plate properly. The manager seemed to be operating alone, but after setting out the ingredients, he was gone again. It would be better not to operate like this. If you are dealing with individual customers, you need a minimum level of service, safety, and security. I did not make good memories at this inn.
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