ANA InterContinental Manza Beach Resort, an IHG Hotel Reviews
ANA InterContinental Manza Beach Resort, an IHG Hotel
2260 Serakaki, Onna, JapanView Hotel Details
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ANA InterContinental Manza Beach Resort, an IHG Hotel Guest Reviews
4.5/5
Great
125 review
Verified reviewsLocation4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(125)
Positive reviews(118)
Reviews with photos/video(66)
Awesome stay(52)
Great service(40)
Delicious breakfast(21)
Nice sea view(20)
Perfect for kids(17)
Classy environment(13)
Clean and tidy(11)
Delicious buffet(4)
Negative reviews(7)
Anonymous User
2 Single Classic Ocean View
Stayed in Apr 2024
Friends
24 review
Posted on Apr 23, 2024
Honestly everything is decent but the room is showing its age especially the floors. Aside from that its decent.
Response from Property: Thank you very much for your candid review of the hotel! We hope that you were able to enjoy your stay with us despite the condition of the room. We apologize for any inconvenience you experienced and assure you that your comments will be taken into consideration as we continuously strive to enhance our guests' experience.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.ANA Intercontinental Manza Beach Resort
lee
2 Single Classic Beach View
Stayed in May 2024
Family
9 review
Outstanding
Posted on May 6, 2024
good place and kind staff
Response from Property: Dear Guest, Thank you very much for your positive review! We are thrilled to hear about your positive experience and are delighted to inspire incredible moments for our guests. We look forward to welcoming you back to ANA InterContinental Manza Beach Resort on your next trip to Okinawa.ANA Intercontinental Manza Beach Resort
Tan Tan Tan
2 Single Classic Room
Stayed in Nov 2023
Business travelers
10 review
Outstanding
Posted on Dec 2, 2023
Nice view
Response from Property: Dear Guest, Thank you very much for giving us a 5 star rating on this review site! We are grateful for your kind recognition and look forward to welcoming you back again to ANA InterContinental Manza BeachResort!If you have any suggestions for us, please feel free to contact us directly.ANA Intercontinental Manza Beach Resort
Alexism07
2 Single Classic Ocean View
Stayed in Oct 2023
Other
5 review
Amazing
Posted on Jan 5, 2024
Like the fact that I booked it at a steal and it has a private beach with lotsa bookable activities
Response from Property: Dear Guest,That's fantastic to hear! Getting a great deal and having access to a private beach with numerous bookable activities sounds like an incredible experience. We're thrilled you found such value in your stay. If there's anything specific you'd like to share or if you have further feedback, feel free to let us know. We hope to welcome you again!ANA Intercontinental Manza Beach Resort
Guest User
2 Single Classic Mid Floor Ocean View
Stayed in Mar 2023
Couples
1 review
Posted on Mar 17, 2023
The hotel is a bit old and some of the interior structure is worn out. The cleanliness of the room is so-so, as we can found some sands on the luggage rack.
The service in the hotel is good and the view from room is superb. (The attached picture was taken from the room - view from guestroom). The white chapel is the signature landmark of the hotel.
Overall, we will still recommend this hotel.
Man Chun
2 Single Classic Beach View
Stayed in Feb 2024
Couples
1 review
Very Good
Posted on Feb 8, 2024
Very high standard on hygiene. Comfy living experience.
Response from Property: Dear Guest, Thank you very much for your positive rating regarding your recent stay at ANA InterContinental Manza Beach Resort. Your feedback is a source of inspiration, driving us to continue delivering incredible service to all our valued guests. We hope to see you again soon.ANA Intercontinental Manza Beach Resort
TXR022
2 Single Classic Beach View
Stayed in Feb 2023
Family
9 review
Very Good
Posted on Apr 6, 2023
Nice hotel with spetucular view from the balcony, Nice servies and breakfasts, better have own transport as it bit far to reach by ***** transports or on foot .....
Crystal blingbling
Classic Room
Stayed in Dec 2022
Couples
3 review
Outstanding
Posted on Jan 6, 2023
Happy to spend 5 days holiday in the hotel, and all services and equipment operated well.
Guest User
2 Single Classic Ocean View
Stayed in Oct 2023
Family
3 review
Outstanding
Posted on Oct 8, 2023
Perfect, highly recommended
Response from Property: Thank you very much for giving us a perfect 5! I hope that you were able to make loads of fond memories with us. If you have any suggestions for us to improve our services, please feel free to contact us. Looking forward to welcoming you again.ANA Intercontinental Manza Beach Resort
Guest User
2 Single Classic Room
Stayed in Dec 2022
Family
3 review
Outstanding
Posted on Dec 6, 2022
Staffs are helpful. Free upgraded to a higher floor room. Free parking service.
Guest User
2 Single Classic Mid Floor Ocean View
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 26, 2024
The hotel environment is very good. Although the hotel facilities are a little old, they are well maintained. The hotel scenery is superb, there are many activities, and there is a large bathhouse. The staff is very friendly and communication is barrier-free. Recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for your feedback on your recent stay at our hotel. We are delighted to hear that you enjoyed our excellent hotel environment, although some of the older facilities are well maintained. We're proud of our picturesque scenery, variety of activities and spacious bathrooms, and we're delighted that these aspects enhance your experience with us. It's great to hear that our staff's friendliness and effective communication made a positive contribution to your stay. Your recommendation means a lot to us. We look forward to your return and another pleasant stay in the future. ANA InterContinental Manza Beach Hotel
Guest User
2 Single Classic Room
Stayed in Apr 2024
Solo travelers
5 review
Outstanding
Posted on Apr 26, 2024
This is the second hotel I stayed at while cycling on the west coast of Okinawa! It is very beautiful, there are many washing facilities, and the dryer dries clothes very quickly! There are Japanese and Western meals. I personally think that Western meals are more suitable for the taste and richer!
Original TextTranslated by Google
6/15
Response from Property: Dear Guest,
Thank you for leaving us your feedback after your recent stay at ANA InterContinental Manza Beach Resort!
Your feedback is a source of inspiration and drive us to continue to provide incredible service to all our valued guests.
We look forward to seeing you again!
ANA InterContinental Manza Beach Resort
Anonymous User
Classic Room
Stayed in May 2024
Family
37 review
Amazing
Posted on May 20, 2024
What I like most is the big bathroom. It is an unexpected surprise. It is very comfortable. You only need to bring the clothes you want to change. Towels, washing and skin care are all arranged for you. Highly recommended!
Original TextTranslated by Google
Response from Property: Thank you for your wonderful feedback! We're glad you enjoyed the spacious bathrooms and discovered our amenities. If you have any suggestions or feedback, please let us know. welcome next time. ANA InterContinental Manza Beach Resort
Guest User
2 Single Classic Room
Stayed in May 2024
Friends
15 review
Great
Posted on May 14, 2024
The hotel is very easy to visit. Although the facilities are a bit old, the service is still first-rate. The room I was given for the first time was not satisfactory, but it was solved. The hotel has a shuttle bus to the gate, and the driver is very warm and polite. There are convenience stores and restaurants at the door. If you don't want to be limited to the hotel, you can go out to find food, but there are not many choices. The trails inside the hotel are very beautiful, and there is also a place to watch the sunset.
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6/8
Response from Property: Thank you for your kind feedback. We are pleased to hear that you found our hotel conveniently located and our service excellent, despite the age of our facilities. We apologize for the initial room issues, but are glad we resolved the issue to your satisfaction. We're glad you appreciated our shuttle service and found our drivers to be welcoming and courteous. We're also glad you enjoyed the convenience of nearby shops and restaurants, as well as our property's beautiful trails and sunset viewing spots. We look forward to your next visit. ANA InterContinental Manza Beach Resort
Zhiyi
2 Single Classic Beach View
Stayed in May 2024
Family
19 review
Outstanding
Posted on May 5, 2024
The room rate of 2,000 is very good value for money. Beach, swimming pool, violin and flute performance in the lobby at night. I also encountered fireworks from a company's annual meeting at night! The hotel has a shuttle bus to and from the resort gate (about eight minutes walk). There are two or three good restaurants outside the village. We made an appointment for the izakaya the next day. The half-hour folk song performance was great! More than 200 per person, and we tasted beef and lobster.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful feedback! We are delighted to hear that you found our value for money to be excellent. We are very glad that you enjoyed our beach, pool, the delightful violin and flute performances in the lobby in the evening, and the fireworks.
We appreciate your patronage and hope to welcome you back soon for another unforgettable experience
ANA InterContinental Manza Beach Resort