Top rated hotels in Omaha

Hampton Inn & Suites Omaha-Downtown
3.8/5101 Reviews
This is a nice clean hotel. The rooms offer a full fridge, microwave dishwasher, and stovetop. Very spacious! Seating room and bedroom area. Breakfast had hot food, fruit, and juices. The staff was helpful and polite. The pool was nice. Did have a lot of kids but that was ok. Great stay
Hampton Inn Omaha West-Lakeside
4.1/5102 Reviews
West Omaha
We booked 3 rooms at the friends and family rate, upon check-in their system only showed 2 rooms booked, even though I had my reservation pulled up on my phone clearly showing 3. The woman working the front desk had no idea how to fix it and was apparently the only one working that night. It was new year's eve, however, reading previous reviews it doesn't seem like management ever staffs the hotel properly so I don't think the holiday was a factor. After quite some time of trying to figure it out and me even calling the hotel help line (which was on a 15 minute wait) the front desk employee said she could just book me another room at the discounted rate. She was doing all she could to help but clearly shouldn't have been the only one working that night when she wasn't sure how to fix that sort of problem. Pool and rooms were fine but with only the 1 employee on staff, she was constantly running trying to refill towels in the pool area and the phone at the desk constantly rang with no one behind the desk to answer. We were having drinks in the lobby and watched someone stand at the desk for probably 20 minutes before they were greeted. No fault of the 1 employee working, they were just understaffed! Breakfast the next morning was inedible. Potatoes still cold/frozen in the middle, pancake mix started coming out normal then after a second it was completely watery. Hilton has some work to do on this location.
Hampton Inn Omaha/Midtown (Aksarben Area)
4.4/5101 Reviews
We were having our very first family reunion and was looking for a reasonable host hotel. When I contacted the sales department and told them what I was looking for, Kim and Keira rolled up their sleeves and worked with me to get a great rate for everyone's hotel stay. When I finally met these 2 wonderful ladies, they were awesome, it was like talking to old friends. The entire sales department and front desk were very friendly and went out of their way to make sure everything that we needed for our famiky reunion was done. Nia, Carl and Justin were so super in setting up the conference room for us. The rooms were very clean and the beds were super comfortable. From the time we checked in until the time we checked out, the staff made sure that our stay was awesome! Thank you so much to the entire staff for making our family reunion a hugh success!!

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