WoodSpring Suites Olympia - Lacey

It reminds me of an extended stay. Every room is identical including the art on the wall. It is new so it's still pretty nice.

Absolutely one of my best experiences! Clean and convenient! Front deck is friendly.

There’s no sign and you have to find the small alley that the hotel is down. I drove past the same alley probably 10 times. The pullout couch/bed was covered in dirt and brown stains. Gross. The morning I was leaving I found bed bugs in my bed….

Worst hotel in my experience The TV did not work, the sheets were dirty, no blanket on the bed. Loud noises all night long. The bed was completely uncomfortable and barely as high as the middle of my calf. No water pressure in the shower. As far as room temperature, it boiled down to two options: freezing cold or burning up. The climate control ran costly and was really loud. It is hard to find even with GPS.

Nice room Rude Night Staff The room was great, It was super clean, The check-in was ok. However there was a situation. I had a reservation for the previous 2 nights and had added my wife to the room. When I added another night to my stay the staff closed out the previous reservation and created a new one. When they did this my wife was removed. At the end of the day my wife and I arrived separately and the hotel staff working would not let my wife into the room or make her a new key card stating she was not on the reservation. The staff was extremely rude to my wife and went so far to tell ask her to leave the property and if she did not they were going to call security. I called the hotel and tried to explain the situation and the woman was then rude to me and told me I could deal with it in the morning. My wife and I were from out of town and would of had no where to go. So I left the place I was at to go back to the hotel and get my wife in the door. The woman working that night was again very rude and almost was not going to let my wife stay. She claimed my wife gave her the wrong room number. Either way neither of us would like to stay here again.

Nice one night stay Check in was straight forward and efficient. A very kind young lady to check me in and the manager was kind and professional. A side note is that there is a $100 incidental fee in case of damage in the room. Other reviews indicated that there have been occasions where long stay customers have been double billed for incidental fees. Emphasizing at check-in that you are not to be double billed for incidental fees might work and to please notify via note on portfolio the night auditor. The room was clean and the bed was comfortable. As a side note, there are no utensils, plates, pots, pans, etc. that one might expect at long term hotels. Come with your own! Clean and fresh towels. Shower was clean. My room faced the freeway but was able to sleep soundly. Overall, I had a wonderful one night stay!