Oceanus Aparthotel

Avoid This Hotel – Cockroach Infestation & Poor Hygiene! I recently stayed at Aparthotel Oceanus in Olhos D´Água, Albufeira, and my experience was absolutely unacceptable. Upon arrival, I immediately noticed cockroaches in my room. When I reported this to the reception, I received conflicting explanations – first, they claimed it was a rare incident, but later admitted that this specific room has a recurring cockroach infestation. • The next day, I found cockroach nymphs behind my bed, proving this was a long-term problem, not an isolated case. • On the third day, large cockroaches started entering through the ventilation system, making it clear that this is a widespread problem in the hotel’s infrastructure. • When I asked hotel staff and the manager when the last pest control treatment was done, none of them could provide an answer. • I was asking about refund every day from my first evening. At third day finally met manager of hotel who told that I already stayed there, so there will be no refund or apology - its my own fault and cockroaches is something what they cant control. Super sad - no sleep at all. All night stayed with lights on to check if my kid isnt sleeping with cokroach.

This is such a nice hotel. Professional reception staff are on hand 24/7 to answer queries or arrange transport to places to visit. They also help with pronunciation for certain Portuguese words if you’re willing to learn. Our air-conditioned apartment for 3 had a twin bedroom and a sofa-bed in the living space. Beds were all comfortable. Cooking area had fridge, two-ring hob and a microwave. Cupboards for food and crockery. Spacious balcony looked over the swimming pool and towards the sea. It was a real treat to come back each evening to a clean apartment, with freshly made beds. The swimming pool is gated - access by keycard. There is a cafe which provides snacks, hot and cold drinks, cocktails and mocktails.

Stayed 4 nights in Feb in a studio apartment. Have stayed before and overall it’s a nice clean complex but a little dated / tired in some places. The bathroom in our apartment was terrible the shower tray had a massive crack & had been filled with silicone so it was very bouncy. Leaking sink tap & lots mould. Had to get a shower mat as was concerned it was unsafe. For what paid overall it was great but had we have paid more such as peak season prices then it would have been unacceptable. The complex has recently been repainted and nice new refurbished reception etc. Beds were comfortable think might be new mattresses and room was cleaned & towels changed daily.

Pro’s of the hotel : Great location of the hotel, right outside of the home was a taxi rank and bus stop. All but one members of staff were friendly and helpful. Close to numerous eateries/restaurants/supermarkets/bars, we stayed during October half term and by the time we were heading home quite a few were closing down for the season. Very clean room, very spacious and well equipped room, although we never used and ate out. Never used either pool but again looked very nice and clean. Communal toilets were well kept and tidy. Cons of hotel: Was told we could try breakfast and then use for minimum 3 days of stay and pay the lower rate, upon trying to do this it is actually the whole of your stay, €12.60 is very pricey for breakfast and was a bit samey, coffee machine wasn’t consistent and weak or not providing drinks. Rooms were paper thin, could hear the people in room below having a wee during the night, road traffic and door slamming every night, never had a good sleep for the whole week for one reason or another noise wise, such a shame as the other points wouldn’t be mentioned if the sleep factor was better. Sound proof the rooms please as it would be so good.

One-week package (flight + hotel) with Air Transat from Toronto, transfers included, early October (2024). Late season, beach bathing season officially ends on 10/15, very few people in the water already. The good part: - Very good location, with many restaurants and a nice beach nearby. Two large groceries stores in walking distance. - One-bedroom apartments are large (not a lot of furniture) and kept clean. Yes, the furniture and furnishings are rather on the older side. - Bedroom has two twin beds, no TV. This seems to be the local standard. - TV has many programs in English, from CNN/BBC to American series with Portuguese subtitles. - Outdoor pool is large (especially off-season), with a good selection of drinks/snacks. - Breakfast is repetitive but quite good. EUR 12.60 regular, EUR 8.90 if opting in advance to have it for the whole stay. Solo trip, can't say if mandatory for all guests in a suite. You might find alternatives in the area, but opening later than 8 AM and possibly with a good walk to get there. - Hotel bar has a happy hour 7 to 8 PM, with live shows twice a week. Good drinks, not crowded this time of year (at least before 8 PM). The less good part: - If in the main building (with the reception desk), and facing the (main) street, it gets noisy from traffic. And extra in the evening: loud music from a restaurant across the street - live shows (ended usually before 9:30 PM). Overall it's a very good choice (and less expensive than all other Transat options), I'd visit again - trying to get a less noisy room. Happy travels!

Three of us stayed the apartment was perfect for what we needed with great balcony to look over front of hotel and pool supermarket very close and we were very surprised to find find restaurants and a fabulous beach within 10 mins also indoor pool was good too gentleman in bar and also worked in restaurant by pool was brilliant very enjoyable stay and will return 😊