Guest User
January 31, 2023
Hotel well located in Oleiros, very friendly and attentive staff. Suite with excellent areas and a good swimming pool. Breakfast is reasonable, there is little variety and after 9:30 it is difficult to get replacement products. On the last day, my sister-in-law arrived at 9:45 am and there were no more types of bread, croissants and they didn't replace them anymore. Pancakes only on Sunday and when we asked for it because of the kids on Monday, they didn't make it (even if we had paid extra we would have accepted it as it's one of the kids' favorite foods in hotels). The orange juice is excellent. Another thing to pay attention to is replacing pool towels. In this hotel I had to pay to change the towels (I confess that it was the first time I was asked for such a thing). There is no way to dry them in the room, so we either pay or lay on wet towels overnight. This had never happened to us!! Pestana Group, Vila Galé, among others, we were never asked for any amount to exchange pool towels. There are small "ifs" that lead to only giving an "average" rating instead of very good. But it's worth it because the space is very pleasant and the staff are TOP.
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