Holiday Inn Express Olean

Disappointing for a brand name hotel I stayed here last night while visiting family in the area. I needed a room with air conditioning due to health reasons and booked here in a pinch. My rate was $195.00 and I feel like I got hosed for what I got. Building: The location itself is good, parking lot in the back is not well lit and I did not feel safe as a solo female traveler. Lobby was ok, I could see visible wear on furnishings and the bench I sat at for breakfast was visibly stained and felt gross. Room: at first look it was clean, the air conditioning was functional and the room was cool. The bed was fine, sheets were very soft, and I slept fairly well considering I don't sleep well in hotels. Bathroom: noticeable wear on the furnishings, mirror looked like the mirror surface was peeling, shower was comically small, and there was haphazard repairs on the shower wall. This morning I noticed something on the wall that looked like dried nose juice from a juicy sneeze and that really grossed me out. After seeing that I was like ok I'm outta here. Staff: front desk yesterday afternoon was incredibly friendly, and the breakfast attendant was also quite personable. Guy at the front desk at check out seemed annoyed that I bothered him to check out and was a bit curt. Bottom line: I won't stay here again. If I need to stay in the area again I am going to find somewhere else.

Dining options in walking distance. Property was clean. Corner shower was to small for comfortable shower. Room space could have been used more efficiently.

The rugs seemed old/dirty? The doors were old and marked up with scratches. No bar/restaurant.

Friendly staff. Great breakfast included with stay. Our rooms smelled musty and had smell of dirty feet as in a locker room.

Unexpected visit My husband was in the hospital ER and I needed a place to stay for the night. It was an unexpected visit. However, the room was very nice and I was able to rest easy.