Residence Inn Tampa Oldsmar

As long time Marriott fans, we booked into the Residence rather than the Courtyard next door - big mistake. The front of house staff were grumpy/unfriendly all week, the sanitizer between the breakfast bar and reception desk was empty, despite us telling the receptionists EVERY day (and were assured each time that it would be refilled), the pool are (which bizarrely faces north, so is in shade) had no lightbulbs - although once we mentioned it 1 light bulb was put out, and the back stairs were pretty much constantly covered in debris or shake 'n' vac powder. On the plus side, the breakfast room staff were friendly and helpful and had a smile every morning. Luckily, we had access to the Courtyard next door where the staff (Paul and Adrien) were very friendly, helpful and great fun and the pool area fantastic.

I only stayed one night for business. The room was very nice and clean. Great value and would be perfect for a longer term stay. My room had a full kitchen, sofa, large desk, king bed. Good free breakfast buffet.

Everything about this hotel is excellent. The facility is very clean, comfortable and quiet. The breakfast offerings are delicious. Breakfast worker, Juan, is such a good worker. He is right on top of cleaning tables and replenishing food. If in the area, I will stay here again.

We have stayed at this property many times. This time there was construction ongoing for our entire stay of six nights, including days with no water. I would think that should have been disclosed PRIOR to checking in so we could have had the option of staying elsewhere. Our room was on the third floor, the construction was on the second floor. Every morning banging, three days with the water shut off mid afternoon. And the construction vehicles took up rows of overnight parking, which left your guests trying to find a spot and walking long distances at night. I would expect more from Marriott, the very least a prior notification so it wouldn't have been a surprise on our vacation, and a discount on the room which was not as expected. The breakfast offerings are minimal, not what they were. Instant oatmeal, no fresh fruit other than bananas, no waffle station. Packaged items and instant eggs ... Our room was clean, as was the lobby and breakfast area. The hallways and stairs had not been vacuumed the entire week of our stay.