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Excellent location. Great staff. Lovely bar and facilities. Only negative was the rooms were so hot could do with air conditioning or take the locks off the windows so they open more. We did have a fan but it didn’t seem to do much.

Big and comfortable

Breakfast is the most wonderful thing. Only a few items are picked up at the bar. Others need to be ordered. There are only one or two waiters. It takes a long time to eat, and it is not necessarily your favorite. When there are many guests, the waiter is so busy that his face is expressionless. I really don't know why they want this kind of service. The big bed room is not bad, and the surrounding environment is also very good. Unfortunately, the breakfast mode is not mentioned in the details, otherwise I would not book this hotel.

In a popular tourist spot like Windsor, don’t have too high expectations even for a 4-star hotel. The hotel is in a very good location, just on the main street. It takes 2 minutes to walk to the castle. You can also see the castle from the rooms in the main building (if you are lucky enough to stay there) (to the main building), there are many rooms in the hotel in another building in the backyard. Below the building is the parking lot on the elevated floor, with no view at all. You have to go down the stairs to the backyard from the main building, and there is no elevator in the annex building, which is very inconvenient for guests with large luggage. There were a lot of guests in the hotel, and they said they could check in at 15:00, but I had to wait for almost an hour before the room was ready. The room size was OK, and the facilities met the requirements. However, the sewer pipe in the washbasin was very blocked and the water flow was very slow. The hotel reception staff is still very welcoming.

We had a fantastic stay thanks to the team at McDonalds. The hotel is really comfortable and tastefully decorated. Location is fantastic. The staff are fantastic and beyond accommodating. We will be back!