Premier Inn Stratford-Upon-Avon Waterways

Everything fine except for the check in. Hotel insisted that the rooms had not been paid for in advance and that to gain access i would have to pay at the desk I have therefore paid twice for the same booking I have tried Premier Inns complaints line but end up in an endless wild goose chase and no help

A good hotel, comfortable, safe for a woman alone, great parking. Felt like a treat. I ate out in the evening, saw a play, stayed overnight then went to an event in Birmingham. I will definitely use this hotel again next time I am up that way.

Another great stay at Waterways. Room spotlessly clean looking over canal. We stayed for Breakfast and Evening meal both of which were excellent quality. Plenty of parking spaces for £5.50 per 24 hours. Short walk into town either via the canal or the main road. All members of staff very helpful but a big shout out to Owen and Aaron who went out of their way to make our stay special.

Rooms recently refurbished to a high standard and very friendly staff. Thanks to Owen in particular for being so pleasant and helpful....very rare these days!!

Had a very pleasant stay in a lovely room with everything I needed at a very reasonable price. Parking was available and not expensive.

At check-in, ask for a room away from the A3400 main road. Traffic noise from 05:15 onward on the weekday I stayed.

We chose this Premier Inn as it is very close to the station. 10 minute walk. We had a very helpful man at check in who was very pleasant and helpful. Our room was quiet, clean and very comfortable. The walk to the theatre took about 20 minutes and the walk back after the performance was pleasant and well lit. There was good quality linen on the bed which was comfortable so we had a very good night’s sleep and a short walk to the station the following day.

The Premier Inn Waterways in Stratford Upon Avon was perfect. The hotel was spotless, the rooms we were comfortable and met our needs. The staff were helpful, friendly and always smiling. The breakfast was superb. The location was perfect. I would definitely recommend this hotel.

Although the hotels website said there was no parking on site , When we arrived we found a large amount of car parking on site mainly near to the canal . I reported this to the receptionist ,Owen ,who was very helpful, he told me it had been reported to head office and that they were working on it ,I also made him aware of the link that suggested the nearest parking was in Chester !. He explained the system for car parking £5.50 for 24 hrs if you are a guest and pay when you leave ,after you have collected your voucher from reception on your check out day. I asked if it was possible to have a 2nd room key as I am up early ,my wife likes a lay in , It was no problem . With the canal just outside the hotel , you can and we did walk into the town it takes about 15 mins . On the last day I had a full English breakfast ,£10.50 It was super. Room was good ,extra pillows ,tea and coffee in the room .Good shower,