samj547
October 22, 2023
First visit to Antalya and I Was very anxious about coming to this hotel as booked on a wim after a breakup and didn't read reviews properly so was a little worried when I did read the mixed reviews as I've always gone to Marmaris or other parts of Turkey. So I wanted to leave a thorough honest review Myself and my friend arrived 2 am, (both young females) checked in very swiftly and a very friendly bell boy took our luggage straight away and took us to our room. First thing I will say is this is the most beautiful, stunning clean, well run hotel I have ever stayed at inside and out. The building itself is absolutely breathtaking, interior beautiful. The rooms and views are absolutely beautiful. Air con, fridge, hairdryer, kettle in room and iron service available cheap at reception on request, I had a standard double and was a great size, balcony view double, single and sofa bed in my room. . Aydin at customer relations very very friendly and helpful, even took myself and my friend to alanya and showed us around and kept us safe! Made us aware of any dangers etc and helped me to download all my excursion pics, nothing was to much. You can book Al Carte restaurant (included) through him and he will go out of his way to help with anything you need throughout youre stay! Great asset to the hotel. Thankyou for all you did to help us if you read this....staff work long hours and always stay professional, friendly and hard working. Rooms were kept spotlessly clean daily, maids were lovely! Large selection of soft drinks and water filled up daily in fridge, the tea however is awful so bring youre own if you like a good brew like myself. Pool towels available from the spa. Spa is beautiful however I found quite pricey for treatments, personal opinion,however pool, sauna etc all inc and the ladies on that floor were very friendly. Reception staff could be more polite in my opinion considering they are front of house, always felt like was putting them out, impatient and moody. The waiters/bar staff all lovely and helpful however (some) of the men can be very suggestive and flirtatious in the restaurant but this was dealt with whilst we were there. Not many staff speak English. Pools/poolside is clean, beautiful, plenty of beds, 3 slides great atmosphere, friendly lifeguards. The food I'm afraid wasn't great! Main restaurant food was awful at all day parts, plenty of food but worst I've ever known, not catered very well for British unfortunately and everyone we spoke to said the same and same with ppl we spoke to in local different hotels also. They do however cook fresh kebabs at poolside during the evening and snack bar isn't too bad during the day, can get fresh pizza, kebab wraps, wedges, burger, salad etc. Shop in hotel is a lot more expensive than shops down the road however convenient. Salon, beautician reasonably priced. Drinks are typical of an all inclusive hotel, do the job. Efes on tap and something for everyone, spirits/liquor/w