bojidarag2022
September 22, 2024
The hotel overall is clean and the rooms are spacious. I like the fact that it is very compact and you can go fast from one place to another without having to walk 30 minutes. A few things we liked: 1. The garden - very well maintained, beautiful and well organized. 2. The restaurant - themed evenings and overall large diversity of food. Shout out to Hamza and Hatice! Amazing service! Also the live cooking was very good every day! 3. The pool - enormous and always clean. A few things we think could have been better: 1. The animation team overall - there was no guest contact with us. They were just going around the pool before an activity (for ex. water polo) and then they were nowhere to be found. On their rounds, for some reason they didn't come to us. We are two young families, but they didn't think we would like to participate I guess. They liked some of the guests and stayed with them. The staff in the restaurant was more entertaining than the animation team. 2. The music in the pool was repetitive - We were there for 7 days - every day the same music near the pool. 3. The music in the evenings - After the evening show, on the pool bar there is music on for about 1.5 hours. We listened to polish music for 7 days. There is a lot of music, a lot of dance hits, but it was either Makarena or polish music. 4. The mini disco - every day the mini disco was shorter and shorter. On day 1 it was 26 minutes and last night, on our 7th day, it was 16 minutes. For 16 minutes the children can't even get tired. The girls from the animation team were dressed like they will go to a night club instead of dancing with the children. No costumes, no face painting, nothing to difirentiate them from the parents that dance in the circle. 5. The equipment in the children's corner - There are marry-go-rounds near the mini club, but they were very old and I was even scared to put the child on them. Also the tiles are very slippery, I fell once and saw at least 3 more people fall near the mini club. It is near the pool, it's normal to be wet. 6. One of the waiters was grumpy for no reason at all - There is one guy with white shirt on the terrace (he seems experienced, maybe he's a boss or smth) was very rude a couple of times. We waited for our drinks a long time, he came and tried to take a plate full of food and when we said no, he said that we are very aggressive. Outrageous. 7. The Octoberfest - It was advertised as this big event that is going to take place on the pool. It was overall 40 minutes. We didn't even have the chance to see the food, not to talk about tasting it. Overall we leave with good memories and happy faces. The hotel is very good and deserves it's stars. Just a littlemore investmentin the animation wouldn't be bad.