Hampton by Hilton Hotels in Oklahoma City

The valet service was excellent and a blessing in the heat. Also, everything is closeby so there is not much driving or traffic to hassele your stay. . We were missing a hairdryer but the front desk was prompt to deliver one to our room.

My husband and I stayed here for one night on a cross country drive with our two pups. The hotel is beautiful and modern. It is converted from an old Ford Model T assembly plant so the whole hotel is open and spacious. We loved the artwork. The room is large, new, and very clean. My only complaint is that the room is very dark. Even with every lamp/light turned on, the room was still very dim. I can’t speak to any of the amenities as we arrive late and left early the next morning.

First let me start by complimenting the staff. Customer service was excellent and friendly. Also we were provided bottles of water whenever we needed them. Unfortunately it goes down hill from here. I booked this weekend girls trip based on staying at an Aloft in another city and was excited about our stay until we stepped foot in the door. First thing we noticed after a very hot walk with our luggage from the train station is that there is NO AC in the common areas. Temps outside are ranging from 90-110 degrees! They had a fan blowing on the hotel receptionist-if I was an employee there, I would not stay. Come to find out it hasn't been fixed in over a year! WHAT???? are you kidding me? Part of the draw to hotels is being able to hang out in the commons areas, play some games, lounge on the couches and enjoy a breakfast without sweating in it. So we had to stay in our room if we wanted to cool off between sight seeing. Second- we were very excited we could hang out in the pool since inside the hotel was not refreshing. I am no pool expert but I don't think pool water should be cloudy. I have a feeling that there is little to no maintenance done. To me, pool water should be clear and PH properly monitored and kept up. I didn't have a water testing kit but it was not inviting to swim in-very disappointing. (there was a guy picking up trash around the pool in the mornings so I guess that was something) Third- Furniture, rugs and other items in the common areas, around the pool and in the hotel room we stayed in were dirty, stained and worn. The sticker decorations in the elevators were tattered in places and just cheap looking. Fourth-hotel room itself. Sink and counter were cracked. Water pressure was barely enough to rinse shampoo from hair and the lighting was so dark in the shower you could barely see. Tile looked like it had not been cleaned in a while. Beds were comfortable enough but you really ought to provide more than one chair in a room with 2 double beds. Air conditioner worked fine but smelled a bit musty.

This is a pleasant, well-maintained property that delivers an experience consistent with what you would expect from Holiday Inn Express. Most importantly, the room was clean and comfortable, and everything was in working order. Common areas were well-kept and inviting. Front desk personnel were friendly. I inquired about a late checkout and was cheerfully offered a 2 PM checkout, which I appreciated (things like that are remembered). Parking (self-parking) is $15 per night, with in-and-out privileges. That seems reasonable for an urban hotel near the heart of a medium-sized city. The parking is in an outdoor lot behind the hotel, with access controlled by your room key activating a swing arm (a swing arm also guards the lot exit, but it lifts automatically; no key card is required to lift it). Hotel guests may keep their cars in the lot during the afternoon after checkout provided they do not leave the lot and attempt to re-enter the lot. The ”Bricktown” development (seemingly Oklahoma City's attempt to replicate the San Antonio River Walk) is a short 2-block walk from the hotel. A stroll along the canal is a nice experience. The complimentary breakfast was standard Holiday Inn Express fare, with staff doing a nice job keeping hot items restocked. Hot items included a pancake machine, freshly made oatmeal, sausage links, potatoes, and pre-fab cheese ”omelets”. The fitness center is fairly run-of-the-mill for mid-tier lodging, with two treadmills, an elliptical machine, a bike, a weight machine, some dumbbells, medicine balls, and a weight bench. I appreciate that the room had a microwave and dorm-sized refrigerator. A couple of small nits: (1) The fitness center had music coming through speakers in the ceiling, and it was loud. When standing on the elliptical machine, the speaker was within a short distance of my head. Hey hotel: it's 2024; people generally bring their own audio entertainment to their workouts. (2) While I appreciated the late (2 PM) checkout, I did find myself locked out of my room at 1 PM so had to go back down to the desk to get the key reauthorized. Overall, however, I would recommend this property and would stay again were my travels take me to downtown OK City.