Mauket1
August 4, 2024
We were looking forward to this stay, thinking to get a luxury touch to our travel but what a disappointment! Must be beautiful hotel many years ago, nowadays needs desperately maintenance and more care. The beautiful lobby is probably the best part of it. Our room was facing backyard with view to rubbish and ruins. In bathroom was missing paper tissues; the bed was uncomfortable with too soft or too worn mattress; window was broken and couldn’t get closed neither opened. In middle of the night I was woken by the neighbors no sound proof whatsoever! But the worst experience was the spa - silly rule to wear the cap which no one respect; dirty changing room with broken shower and dirty lockers; no long chairs around the pool where one could relax; cold water with too much disinfection in it and staff who couldn’t care less… the facilities looked very old, tiles were broken on many spots, well we rather left. Honestly we will not be back! Not worth the money at all, one night for nearly EUR 300 with breakfast in this hotel is robbery! The staff probably know as no one bothered to ask how was our stay!