Guest User
April 27, 2023
Hotel rooms are on two floors of extension to coach house, motel style - characterless. On arrival we had been given a first floor room but needed help with our cases to climb the steep spiral staircase, a bit of a struggle each time we went up & down. The room was clean & comfortable but the separate WC & shower room were both very tiny. We reported to reception that our sink plug was not working so could not fill the bowl with water for a wet shave etc. However, after speaking to the maintenance man, we were told that the plug was “inoperable & just for show”. Not very helpful! Also, we had not been advised until we went into dinner, that the set 5-course menu would be exactly the same every day in April, meaning we would have to eat the same meal all four nights of our stay! Since we don’t eat either mussels (the fish course), nor Gorgonzola (the cheese course), I chose the remaining 3 courses of panzanella (herby bread salad), pork chop with white beans & strawberry gateaux. My husband did not fancy anything so had only a beer & some dessert. We had a discussion with the manager regarding the lack of alternatives & he merely suggested we "take a taxi to Leiden as there are plenty of restaurants there". However, we used Google to research closer options & found there were a couple just a few minutes drive which we could have walked to in 15-20 minutes.