There was no counter service when I checked in, only instructions in the envelope. I only received an email after I checked out asking me to fill in basic check-in information.
What I am dissatisfied with is that the instructions in the envelope can use a highlighter or blue pen to clearly mark the parts that need to be filled in, and include a pen for filling in the information, so that people who are not familiar with the process and foreign languages can immediately understand that this document must be filled out.
The email that contacted me to fill in the information afterwards did not tell me which platform to use to reply correctly.
This forced me to sacrifice a lot of extra time to study on top of my busy schedule, and I didn't even know if my information had been submitted correctly.
All these inconsiderate and rude services made me waste a lot of time after checking out, and I felt very unhappy about it.
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