Charlotte5673
January 27, 2025
An absolutely wonderful stay at this small hotel. The service was outstanding, especially our butlers Keanio and Delgardo, and the brilliant general manager Omar, who really does know your name as you walk in the door. The butlers will bring you lunches to the beach, and will arrange anything you need for your room. I was wondering how we would feel about not having a balcony, but the rooms are lovely and spacious, and when we opened the sliding doors, letting the Caribbean in, we did not miss one. Great facilities in the room, a stocked fridge, tea and coffee making facilities, and ice and snack supplied every day by the butlers. Room service was included, and very efficient. The room was kept spotlessly clean, and it was always a pleasure to see the smiling Marlyn from housekeeping. As a Brit, I find tipping stressful. However, only the butlers are allowed to take tips, which we gave them at the end of our holiday, so this made things much easier than other resorts we have been to. The entertainment is low key, but you have the option of going to the neighbouring hotels, Ochi and Dunn's River, where there is more on, and the transport is frequent. The butlers will also book restaurants at these hotels, so you don't need to eat the same place twice, although the three restaurants at the Royal Plantation at excellent, so you may be happy just to eat there. My other concern was that as I'd read there were so many returning guests, we would feel less well cared for than the regulars. We never felt like this at all. Omar and his team treat everyone to equally high standards of service, young or old, regulars or first timers. Our overall feeling was that this hotel offered exceptional value for money. Book early, as I think the new management will make it even more popular than it was previously.