Sandals Ochi Beach All Inclusive Resort - Couples Only

There were some little things this year we have seen, since this was our 6th trip with a butler. They didn’t have towel animals on our bed with flower petals and special notes, we didn’t come back one night where they would fill the tub and have rose petals. These are the little things that made our trips special to Ochi. This year we felt like we had no other room. I would also add that, when we have submitted our butler forms they have never fulfilled our butler preference or a room number preference.

Hoilday is like a 3*in Turkey hotel needs a full refurbishment as very run down we are still here had to change room and are currently in room 4412 Trying to get into a restaurant is very difficult as went to one said it's 15 people in front of you but you can have a drink at the bar we have payed alot of money for this holiday very disappointed

Had an amazing time at Sandal Ochi! We had a butler suite.. Derrick and Peta-Gaye did a great job. All our needs were met and more. I most definitely have to recognize Kemar, Daniel, and Aaliyah from the entertainment team! They made our stay so much fun and truly went above and beyond. If you get a chance to listen to Jax on the Sax he’s the best! There is a server that works at the hillside burger joint on the night shift that was great as well..I forget her name, but I do want her recognized.. she was so funny and made my husband and I laugh over the cats. Sandals is lucky to have such a great crew! Highly recommend this resort and all its fine ambiance and amenities and staff that felt like new friends!

Beautiful kept site room was lovely had a balcony overlooking gardens only down side 3 short beaches as we like to walk in the morning this was a down side. Again need to be up early to get sun beds 6am very busy resort also a lot of weekends also organise trip to town Rubbish don’t go

We had great stay in keys kochi it's was nice food and service.we had a great mutton roast it' was mouth watering.thanks for chef sher singh and chef deva, shankar for great food . Special thanks to service team for wonderful service Ramesh, mahbubul,

I DON’T even know where to begin except by saying WHAT A DISAPPOINTMENT!! I paid for Club level so I would expedite through sandals, no one was there to get us in Jamaica so it took us 3.5 hours to get through customs. When we arrived my concern and request for refund for the $180 service fell on empty hands and I was told to call the 800 number which hung up on me 3 times to which I have still not received a refund. I paid for the honeymoon penthouse oven front club level, and had ripped towels, torn comforter, bugs in my room, our toilet over flowed three times which took 2 hours the first 2 times for help to come and an entire night the third time so my husband had to turn the water off to our room. I caught a housekeeper in our drawers on the first full day and had to tell a waitress from Soy if she did not stop trying to fondle my husband I would have her fired. The hurricane was on Wednesday but Thursday and Friday there were still no excursions and no restaurants open. For that inconvenience we were offered a 2day voucher with a 7 day purchase. I could have bought a car for what I paid for this trip. I shared all of this with the resort manager and was simply told “thank you for sharing this”. We were not offered any money back or asked to give them another chance. This place is a scam and they do not put money back into the resort. No one will tell you it is a man made beach. No one will tell you the board walk is closed for repair. No one will tell you there are jelly fish every where that have six feet long tentacles and when you get stung they will treat you at first aide and charge you $500. DO NOT GO HERE!!!! Spend your money and go somewhere else!!! Sandals Ochi is a disaster and they do not care about the customer!!!! I have pictures for everything I have stated above if you want to see them!! WORST VACATION EVER!!! The best part of the trip was the airline flight because we flew first class and we treated very nicely and received a hot towel and a hot meal and all the beverages we wanted.

The trip was amazing! Our adult children had a wonderful time playing around with the staff, who were always bringing them drinks and a laugh! Our favorite day was under a cabana with Miguel, the cabana butler, whom we all fell in love with and called Mad Max! He kept us in food, drinks, and great conversation. He never stopped taking care of everyone, no matter the request. Our personal butlers, Peta-Gaye and Derrick, left us treats and towel animals/flower decorations in our suit daily. They also did several check-ins as we were by the pool. I love as they seated us at the restaurants with a specialty drink. The resort was beautiful. It has been a wonderful week!

I visited Sandals for my Birthday trip May 29 I stayed for 4 nights 5 days and I have to say WOW. Starting from check in Danielle was our Front Desk Agent she was the besssttt, her bubbly personality her kindness her sweet soul pleaseeeeee give her a higher position with a lot of raise, it’s not much people that we meet that shows this much energy in their job and themselves so sandals please hold on to this gem. A special big up to my butlers Ray and Amiga you both were so amazing, Ray did my room decor for my bday and it made everything extra special thank you so so so much you are a 10/10. I also would love to big up a chef from the Kimonos restaurant Damari I am not sure if I was spelling your name correctly but your entertainment at dinner was amazing i left with a full stomach and a happy heart. Staff like these make’s everything perfect please cherish them always. Love you Sandsls Ochi thank you for the best birthday.