when we arrived at the property i saw the lady that checked us in and she didn't welcome us on arrival and her attitude was way off.as we were heading to check out,the lady at the front desk,her customer service was good she approach us before we even reach at door and ask us if we are checking out.she was even making much of my bady and that make me felt assure..the wifi didnt work at no time while at our stay,there was no iron&iron board as stated,no member of staff check to see if we were ok and not even a microwave or kettle was available to us.i like that the room was well kept and tidy,bathroom was comfortable and the furniture were in good condition.