Guest User
May 16, 2025
I stayed at this wonderful hotel 9th- 16th May.This was my first trip to Bulgaria and I was quietly impressed. The greeting I received from the (front of desk manager) Bilyana was welcoming and sincere. She was caring very helpful and polite she made me feel happy to be there straight away. The hotel is quiet a big one and kept very clean. It's right on a blue flag fantastic beach with miles of sand. The food I found to be good and plenty of choice in the dining room and the drinks too.The pool is big and there is one for the children. The main pool has a swim up bar and steps to get in safe. My room was lovely with a pool and sea view and there was a kettle to. It was cleaned every day and towels changed regularly. The entertainment was ok with live artists ,Bingo,and quizzes. It's worth knowing that there are no lifts so people with walking difficulties may struggle. All the staff were fantastic and could not do enough for me and other guests. I would like to give a special mentionto some. First Bilyana ( Front Office Manager) a lovely woman who was kind and helpful and professional throughout my stay, a credit to the hotel also the company. Secondly, The girls in the dining room who were polite, friendly,and very efficient,Kristina,Julia,Nastya.and the other Kristina also the chefs and cooks. Thirdly the bar staff Borislav ,Vanya,Nelka,and Nedelina who taught me a little Bulgarian.,they were very efficient and professional in there jobs. Thank you to you all for making my holiday special. Blagodarya vi.