Hotel Restaurant Rhy

I'm very angry. We came to Oberriet for a very important competition, the Swiss gymnastics championship and I booked 5 rooms months ago. Upon arrival there is an automatic check in. All rooms work by entering names except mine !!!!!! So we had to use the emergency phone. They gave us a reservation number to enter into the computer and nothing even showed up! We waited more than an hour in total and had to wake up early the following day for the race. Then it finally works but the room costs us 280 fr when all the others 140……. We had to wait a little longer on the phone before resolving. But I find it absurd that of all the rooms, mine didn't appear to be the one I had reserved. Furthermore, I had written the day before to ask if it was better to arrive around 12pm or if around 10.30pm would be fine and they replied that it didn't matter. I know of a group of gymnasts who even had to wait an hour the night before before they could get all the rooms. They should ask themselves two questions about the functionality of their system!

The hotel is located on the edge of the main road in an industrial area. Very expensive compared to the quality (no staff present). Nice view from the roof. The restaurant next door makes the stay more pleasant, good burgers.