Guest User
June 25, 2024
Took the family out for Fathers Day, booked as my son is in a wheelchair, so I had to ask, was told accessible for wheelchairs, NOT… stones everywhere outside, horrendous to get him into the building. We were placed in the middle of room so not to be missed…but we were, waiting staff lack of knowing or telling you anything about the food. Then find out only option for Sunday was a Sunday roast, yet online it does give lunch menu, it should be mentioned to guests on booking more choices, now the roast choice was beef or fish or vegetarian something with curry. Long wait, to find out the beef is cooked to what they want not the guest…very pink and not only our table screwed up noses, seen a woman swap hers for her partners fish dish. We had given order of pudding at start but we waited and waited, to watch others get there puddings, waited, not till I asked for the bill did they realise we did not get the puddings. Yes offered it then but, I refused and wanted to go. Given a 10 percent of bill….thats not enough for spoiling our day, don’t get many days out with a severely disabled young adult. First impression count, so I will not be back