Guest User
July 18, 2025
I had a very serious incident that needed medical attention immediately instead, it was minimally, taking care of by the beach and then after the words I was put in a wheelchair to go meet with guest relations. They didn't even bother to come by the beach to check how guest was doing unfortunately, the first thing we talked about was actually she talked about was they are not gonna take any responsibility of my huge injury, but I got on my feet. I ignored all of that and told her if I use my personal insurance, it's gonna be a very big problem and then investigation will occur. She did not care and she told me go ahead. I'm not scared. I went to the hospital. I got medical attention and 10 stitches later no one followed up with me to check how I was doing or even any accommodations whatsoever being in the hotel business for 20 years. I'm very surprised on their unprofessionalism and their cold sense of treatment. by the way, look out for your kids because there's zero lifeguards on duty