I had a really positive experience staying here. The staff are so nice and helpful (Edgar is particularly wonderful, honestly so positive and helpful) and i was really happy there. Yes the rooms do look a prison cell, but who cares? I was in Oaxaca to experience city and this hotel is full of lovely people. Everything works and the location is super central for you to get in and out of the city with ease. I felt really safe there as a solo traveler.