Extended Stay America Suites - Oakland - Emeryville

The room desperately needed a good cleaning. It was obvious the carpet hadn't been vacuumed well, the bathroom floor was sticky, splotches of something dark (food?) were on the wall, headboard, wall decor, furniture. The bed had a deep indentation on one side as well. Avoid this place.

Everything was okay,the only thing i was double charged onnthe security deposit of $100!!

This was one of the worst places i stayed at. The the property way dirty. They was pooping underwear in the parking lot. The room had toothpaste all over the bathroom door, and the wall and counter. Then we turned on the lights and there was chocolate or poop on the lights cover. They was food on the kitchen counter and walls. We only were going to sleep for a couple of hours and grabbed the breakfast that they said they had when i called the hotel. So we left to go to the fireworks show. Then we gotroom back to the room at 2 am and the above us was so noisy that we couldn't sleep. Then we get up at 7 am. They is not coffee in room or lobby they was no breakfast stuff. I will never be coming back.

Two rooms Bed Bugs. The third room I seen one the morning I checked out.

I would not recommend staying at this hotel. While I've stayed in many places and conditions, never have I been in a hotel with so many continuous issues, such that my partner and I actually decided to leave and cut our losses to not get our money back. Though I checked upon arrival for bedbugs and found none, throughout the rest of our stay we kept noticing ants, earwigs, and even a cockroach on the second day. These bugs were not only crawling the walls, but were on the floor in the bathroom, crawling out of drains, and even a couple were in the bed (which we saw when we woke up). Additionally, the hotel lobby had a very strong gross smell that was immediately tangible upon walking it, which I would describe as smelling like human fesces and cigarette smoke. The smell does not get better in the elevator nor in the hallways, but did subside in our room (though reading through the reviews, this is not the case for all rooms). Though the deal is tempting, DO NOT BOOK A ROOM at this hotel, and if you decide to against your better judgement (it is a great price for the area), you should make sure to reserve your stay through the hotel itself, so you have a chance at a refund. ******* will not reimburse you.

First room they put me in 122 Sticky floor and cockroaches within 5 minutes killed 2. moved to 117 Floor was filthy door lock wouldn't lock Toilet wouldn't flash Room was in ill repair and smelled like mold The floor was buckled look like water damage probably where the mold smell came from. TV remote was wrong so it wouldn't work right took 15 minutes to finally get it to a channel. Complain to front desk nothing they could do seems they still charge me full rate took a $100 deposit which I have to wait to get back And the add insult to injury my car was broken into broke 2 widows and stole my tools. There's nothing like stepping in the shower in the morning and looking at your black outline coming from your wet feet knowing that the floor was that dirty.