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Verified reviews
Location2.8
Amenities2.7
Service2.9
Cleanliness2.8
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All reviews(106)
Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Standard Room, 1 Queen Bed (Queen Bed)
Stayed in Nov 2024
Solo travelers
1 review
3.0/5
Posted on Dec 12, 2024
It’s a good overnight hotel if you don’t wanna spend a lot of money and you’re not picky. I will say that the train will keep you up for a while and wake you up in the morning. The breakfast is absolutely terrible and the coffee undrinkable. The bedding and room were clean, so if you need a quick spot, it is a great location across from the water.
Guest User
Two Queen Room
Stayed in Jun 2024
Other
13 review
1.2/5
Posted on Aug 16, 2024
The hotel is located in a dangerous area, as confirmed by the staff, who therefore agreed to refund the remaining nights and we were able to change hotels.
In addition, the room was not very clean (curtains, carpeting, bathroom quite old) and from what we saw and felt, the smell of tobacco-drugs was allowed in the rooms, the hallway smelled and entered through the air vents into the room. Breakfast very very basic
Staff generally friendly
Guest User
Queen Room
Stayed in Jul 2022
Couples
1 review
2.0/5
Posted on Aug 15, 2022
This was the worst place I have ever stayed. As we drove in the parking area there were old wrecked cars and some ***** sitting in a vehicle in the middle of the lot. The rooms were very old and tattered looking. The sink bowl was painted and the bathroom floor was dirty. The hall way smelled of cigarette smoke and our view was of an empty ugly pool. There was a fight outside of our room and we left in the middle of the night.
Lalit
King Room
Stayed in Feb 2024
Other
3 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Very good
Chris Guthrey
Queen Room
Stayed in Apr 2022
Travel with friends
1 review
2.5/5
Posted on May 23, 2022
The front desk staff were friendly enough, though not particularly welcoming. The hotel itself is awful, by far the worse hotel I've ever stayed in outside of a developing country. The sheets seemed clean luckily but the bed was uneven and terrible. The room was basically falling apart, uneven painting, gross showers, electrical sockets half sticking out, you get the idea. We saw a cockroach in the bathroom and the carpets must be the original carpets from whenever it was built in the early 1900s or whenever and there's a train that runs right outside the hotel just FYI. The location is great but not worth it in my opinion.
Guest User
Standard Room, 1 Queen Bed (Queen Bed)
Stayed in May 2024
Solo travelers
17 review
4.2/5
Very Good
Posted on Jun 17, 2024
The first time I checked in, I was shocked. There was a train track in front of the hotel, and the train whizzed past the door.
After sleeping for two nights, I found that, fortunately, it did not affect my sleep at night, even though I have difficulty sleeping and have very strict sleep requirements.
After staying for a few days, I found that this hotel is really good: the transportation is very convenient. The ferry terminal is diagonally opposite the hotel, a five-minute walk away, and the ferry to downtown San Francisco takes 25 minutes. It's just over ten minutes' walk to the light rail (BART). It's also walking distance to downtown Auckland, and Chinatown is also there. There are also many bus lines. It's really convenient!
Behind the hotel is Starbucks, which is convenient for drinking coffee.
Then, the most beautiful thing is that the hotel is close to the seaside and pier. It feels really good and beautiful to go for a walk in the morning.
The service is also good and the room is quite big.
I stayed there for more than ten days in total, and I felt more and more comfortable the longer I stayed.
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6/12
Guest User
Standard Room, 1 Queen Bed (Queen Bed)
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
We took the Coast Starlight Tourist Train and arrived in Auckland at around 9pm. We stayed at this hotel, mainly because it was close to the train station. The room was large and simple, with twin beds, and breakfast was included.
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Caitlin Wang
Standard Room, 1 Queen Bed (Queen Bed)
Stayed in Jun 2024
Travel with friends
13 review
0.6/5
Posted on Aug 23, 2024
Don't go. I was scared to death. I didn't sleep all night.
Take a taxi to the hotel in the evening
When the driver drove nearby, he didn't dare to drive when he saw the streets full of garbage.
The hall smells pockmarked
You can hear strange noises coming from the corridor or next door at night
I feel like that person is about to mutate. I was so scared that I didn’t even dare to open the door when I checked out.
Don’t be fooled by the photos, it’s completely different from what you imagined.
It should be a government relief housing. I advise Ctrip to review it carefully and cooperate with other hotels.