The Inelle, Oakhurst Yosemite, a Tribute Portfolio Hotel

This was the most disappointing hotel I've stayed at since I went to Paris years ago and almost passed out from the strong smell off fresh insecticide all over the room. I check in for a two-night stay to this hotel (with no elevator), get a second floor room, walk into a freezing hallway and find the HVAC off and the room temperature is 58! I ask for another room, which also has the HVAC off. It's January, so I'm coming in from the cold, and think/hope maybe a hot shower will help. The shower (or sink water, as I checked) didn't get warmer than luke warm (maybe 80; though it was appropriately hot in the morning). After more than an hour, the room is still cold at 66! There is also no coffee maker in the room! When I go to bed, I have to put towels by the front door and door to an adjoining room to avoid the cold air from the hallway and other room chilling my room. In the morning, there is to-go coffee out, but there are no lids. The staff (front desk on both days) and others admit the property is experiencing 'growing pains'. Also, some of the fitness equipment was not operational. In hindsight, I should have left and gone to the Fairfield Inn less than a mile away (with a lower rate). I selected this property specifically because it was 'A Tribute Portfolio Hotel', thinking, based on the property description, it would provide a deluxe experience in a romantic setting. Beyond being crushed by the freezing room, cold shower, and lack of in-room coffee, the property, from the outside looks like a re-done Ramada Inn. Inside, there is a large, pleasant common area with a (non-working) firepit outside. The property manager said the HVAC was off for the 'environment' and to save money. Basically, management was dismissive of my concerns. They unilaterally provided a point credit worth $14, which Marriott corporate said was enough to preclude a better response (so they know the game; they also locked me out of writing a review on the Marriott website).

My daughter and I loved our stay at the Inelle after a long day exploring Yosemite. The hotel looks recently renovated, chic and comfortable. We were able to eat a delicious breakfast out on the patio in the perfect surroundings and Dean took great care of us. The rest of the staff was very friendly and were eager to make sure our stay was enjoyable. We definitely will return when back in the area.