CheRiz Boutique Villa Hotel

We stayed for 3 nights and absolutely loved every moment of the stay. As we reached during a cold and wet night, we were welcomed very warmly. The manager Tanuja, went out of her way to make us all feel comfortable. My dad, who needs assistance while walking, was assisted every time by the staff. The food was so thoughtfully prepared every morning. We would strongly recommend the boutique hotel. The location is amazing and the owners who happened to be in town, are such terrific hosts. We would love to be back again !

Excellent service and very efficient staff. The owners are extremely nice. Tanuja looked after us very nicely. We had some awesome food and the atmosphere was WOW. Plus the owner even brought a musician from Colombo. The waiters were very well groomed and the rooms were absolutely cosy. Heating system was splendid. I strongly recommend this place for a family holiday. The views from the room were breathtaking.

Amazing hospitality from the staff. The food was great and the rooms were neat. The view from the rooms was breathtaking. The welcome was so warming and we felt like we are home. There were few members in the staff and all of them were equally friendly and professional.

Duration: 14 May to 17 May 2024 I went to CheRiz with a couple of my friends. Mother of one of my friends too joined us. We stayed there for 3 nights. I went up country after a very longtime though I grew up in this area as a result of my Dad being a tea planter. I felt it was a “home away from home” as soon as I entered the CheRiz. It was one of the best boutique hotels I’ve been to in recent years. Absolutely Loved it!!! Everyone was welcoming and friendly at any given time. Every staff member made us feel so homely. Such a serene and peaceful environment… ❤️ A beautiful boutique hotel with a stunning view of the tea plantations. We were in the Bakers room. Outstandingly presented, beautifully decorated and a very clean room and bathroom. Isla Grant music was just the thing that made it perfect! Chef Sadun catered to all our needs. Such wonderful mouth-watering food was provided to us at each meal. I felt Sadun’s service was exceptional and I think he is really good at multi-tasking 👍Pavithra was very attentive and efficient. Attended to all our needs. They were all so helpful and friendly. As I mentioned above, felt like home away from home – absolute delight!! For me , the highlight was the spa. Such a peaceful and relaxing location where we were gazing out to the tea plantations from the hot spa. That was just the icing on the cake... 💐 Love CheRiz! 💐

This is one of the best hotels we've stayed in Sri Lanka. The room was very clean and comfortable. We could enjoy the view of a tea plantation from the room. I appreciate the great hospitality that was the most amazing aspect for me. I would definitely stay there again like returning to my home.

The Services provided were not at par for the price paid. 1) I was refused to enter the room until full payment at the checkin despite of my wife and infant waiting tired. 2) No house phone was given until multiple reminders so had to climb up and down several times. 3) Reception number no reply always. 4) No receptionist ever, Chef from the kitchen and cheked us in with all formalities and payment. 5) 1 Wi fi is not working 1 has extremely poor range. 6) I had asked staff mobile number of any help if needed he refused to privide. 7) 1 Heater wasn't working. 8) Balcony lock comes off adnwas broken. 9) No lift at the property. 10) Hotel shuts the main gate and swiches off all the reception light around 9 PM without informing the guests. 11) Incase I need anything reception is shut, number goes unanswered, BOOM! Enjoy your stay in complete privacy and without a heater.. 12) Zero Sound proofing. You can hear every bit of the next door, even if anyone in climbing up. 13) Extremely uncomfortable and small bathrooms. 14) Very far from the main town. 15) If its raining its risky to drive uphill on the private road to the property specially at night, no assistance provided from hotel. 16) Didn't try the breakfast so cant comment. But Breakfast area had 6 Tables for two heads each if i am not mistaken. And list goes on.. Cheers.. 1) Very Nice and Plush interiors of the room. 2) Extremely Small boutique Hotel.