Hotels in Legoland Theme Park, Iskandar Puteri

Hotel is located in Sunway Big Box, about 30 - 40 min drive from town, a big retail space but limited choices of retailers and F&B choices. There is NSK for grocery shopping, huge BookXcees (my girl's favourite), Padini, Mr DIY to name a few. We arrive in the evening and hotel was fully book for the night, so can't fulfil my request for high floor room. But the staff was kind to provide a room away from the swimming pool as there is live band on the weekends. Booked a room with king sized bed and sofa bed and was given a room with 2 single beds and a sofa bed in the end (but the single beds can be place together easily). There is a set up charge of RM80 to set up the sofa bed, otherwise can just request for pillow/blankets/bedsheet and set it up yourself for free. Free parking. Hotel breakfast has a good variety esp for those who love nasi lemak/spicy food. For older kids/adults, can visit the nearby X-Park at Sunway Iskandar for outdoor activities like Go-kart/ATV ride etc.

Hotel room is clean , has a big pool and gym. However unpleasant service experience Upon check-in at the hotel, the receptionist told us that the breakfast would be served from 6:30am to 11am at level 5. My husband and I were quite surprised with the timing and we still double confirm if its till 11am. The answer was certainly. We wrote down the infor ar the room card holder infront the receptionist. Next day, we went down our breakfast around 10:15am. We informed the staff our room number before we proceed to the table. The staff told us “ you have only 10 mins left”. I was in a shocked and asked why is it 10 mins left. He said the breakfast will be closed at 10:30am. I pointed at the board outside the restaurant which stated “6:30am - 11:00am” and told him that the receptionist informed us till 11am. He said he doesn’t know, but it’s 10:30am and he proceeded to do his stuffs. We didn’t want to argue further, just want to quickly grab our breakfast. There were limited food left , but had few stations provided noodles and eggs that they will cook upon request. I then ordered my noodles, but no one serve me. I walked to the egg section and ordered eggs. The lady told me “sorry we closed already”. I only took a few breads and returned to my table and shared what I have encountered to my husband. My husband went to order the egg for me again and got same reply. But he looked at his watch and showed them the timing which was 10:24am. The chef just looked at my husband without reply to him a single word and left the station through the door behind. We was being left infront of the counter and we waited for 5 mins , still no one return to the station counter. Feeling so pissed off with their attitude and unprofessional service. We went back to our table to have our breads. At around 10:41 which 20 mins later after we ordered the food, one of the waiter brought the eggs to us and left it on our table. Ramada is a large hotel chain and owned by Wyndham , operates around the world. I stayed their hotel in Singapore, Bangkok and Indonesia and never encounter such issues before. Kind of disappointed.

Counter staffs are excellent and professional. I stayed from 10-13 March in 11012. I like to visit this hotel everytime we come to Legoland. This hotel is the best in Johor Legoland. Highly recommended for families going to legoland. Walking distance about 5-7mins walk.

Room is very big and comfortable. Aircon is very cold. Bathtub is huge. Only imperfection is there is only one chair in the room thus not very comfortable to eat in the room. Suppose to have a king bed and a single bed but the bigger bed definitely is much smaller than a king bed.

This hotel is great. It has all the necessities you need to get a decent rest and to recharge. Breakfast is decent too! don’t be fooled by its appearance on the outside as like what others have mentioned.. it a whole new era on the inside.

We were welcomed by Didi at the check in counter. He was super polite and courteous and we were very happy when he upgraded us to the penthouse 3 bedroom . Although we stayed there for 1 night but his customer service skills was excellent. For the room wise, its spacious and every room has a connected bathroom. If you are expecting a quality hotel room then this is not the place for you. Cleanliness is 8/10. Maintenance 6/10. The wifi is good if you are close to the router. If not its unstable. But overall for a family reunion if you are not too picky is acceptable. The swimming pool also is normal and the toilet is superb. Is not dirty or not maintained. My family enjoyed the swimming pool and the breakfast was on bento and is delicious. If you want a buffet is an additional 20rm per pax for you to enjoy Frasers Place Puter Harbour buffet breakfast. Didnt take picture as we forgot. But overall stay for family is 8/10 for a serviced apartment setting. And also Thank you Didi for the welcoming and also the farewell 👍🏽

Many times stayed with this hotel when I’m in JB. Hotel location is far away from JB city but hotel is very nice and clean. Reasonable pricing and new hotel. Will come again with next visit to JB.

Here are a couple of review listed primarily to focus on the condition of the room, aside from being served ”canteen food” throughout quarantine period. 1. First impression: old and not well maintained. 2. Main corridor to the room looks old, gloomy and in sad condition. 3. The room has old musty smell. 4. The aircond sounds like the engine of a bus. 5. The aircond has no remote control (in this modern era?), and you'll need to adjust the room temperature on the wall panel. 6. Doubt that the room is sanitized. Took a cloth and wiped the table tops, leaving the cloth brown. 7. There are boogers on the wall and mirror! How DISGUSTING!! 8. The bed smells.. 9. The wifi SUCKS! I cannot even retrieve emails. I'm not able to conduct work meetings and calls.

Love the free parking when the ticket validated. The foods are so much variety we tried all but the time limit is not enough. The treasure hunting and to break the clues to find the combination lock is fun. The themed deco concept of the hotel room are on point. Its very convenient locatiin when you wabt to go to the water park, theme park, Sea Life and Medini mall. The parking bays are ample and nearby with covered roof. We should have stayed one more night as we do not use all the facilities and services there.

Deposit rm100. Kena cash. Lama menunggu utk cek in. Kat kaunter , annoying nya mereka bersembang. Masa tu ramai orang SG menunggu juga. Keselamatan kereta terjamin. Polis peronda pun lalu beberapa kali. Tak perlu bayar parking. Bank pun dekat. Bantal sedap tido. Bilik wangi. Ade selipar bilik . Takde window tapi selesa. Bilik air pun bagus. Ade lif. Bilik biasa je. Takde space utk solat. Sempit. Kena amik bilik besar. taksesuai utk 4 org. Masa cek out, bagus.