Guest User
December 29, 2024
The original intention of booking this apartment was to make it convenient to go to Legoland and Legoland Water Park. I thought it was pretty good after looking at the pictures. As a result, because I arrived in Johor Bahru from Singapore at noon, I wanted to discuss whether I could check in early or store my luggage in advance. As a result, I contacted the customer service through the voice call on Ctrip. After calling five or six times, I finally got through. It was a lady with a very heavy accent who asked for my mobile number and email several times. Unfortunately, there were special characters in the email and I couldn’t speak English. I changed to a girl who was better in English. She called for more than 20 minutes and repeatedly asked for my order number and confirmation number, phone number, mobile phone and email, and then asked if the order was placed from agoda. They couldn’t find it. I said it was Ctrip Ctrip. I repeated my mobile number ten times, but I still couldn’t read the email address. She couldn’t find the name either... I wanted to curse in my heart. Later, I said that I didn’t need to check in early, so just pretend that I didn’t call this call. 。 。 。 Later, she added me on WeChat and sent me a check-in guide. The apartment environment is good, but the hygiene is poor, the musty smell is strong, there are basically no disposable toiletries, and the bed sheets are also average. You have to live with tears. The only thing worth praising is the swimming pool on the 9th floor. The last picture shows the walking route to Legoland, which takes about ten minutes to walk.
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