Xurilinhai
February 6, 2024
First, this hotel was booked through an agency. It was supposed to be a two-day stay. Due to changes in my itinerary, I wanted to postpone or cancel the reservation. As a result, the solution was not resolved after four days of coordination with Ctrip. The agency refused forcefully. After placing the order, I was not allowed to do anything. There is no room for negotiation when making changes, and Ctrip cannot restrain agents. Overseas hotels cannot be contacted by phone or email, and there is a time difference, making communication very difficult. As a result, I wasted 1,000 yuan on hotel expenses for a day. I advise everyone not to book overseas hotels through agents as there is no guarantee.
Second, after an adult and a child checked into this hotel, they found that it was not a hotel at all, but a wilderness B&B. They found that the room was extremely small and the facilities were broken. The breakfast the next day was extremely poor. The most annoying thing was that they had to charge a fee when checking out. The US$110 is for breakfast and child charges. Why didn't you tell me when you checked in? This B&B owner, ******, came out and yelled, had a bad attitude, and demanded that you have to pay the fee to leave. You really can't help yourself overseas. Pay the money quickly. I left and lost nearly 1,000 yuan. This hotel is a shady hotel, so don’t stay there.
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