Best Hotels near Garnizon Modlin, Nowy Dwor Mazowiecki

A wonderful hotel! Cute, cozy, with excellent breakfast. But the main purpose of my review is to thank the administrator who worked on the morning of January 9 this year (unfortunately, did not ask her name). Thank you very much for helping in search of insulin. Everyone found, bought. Thank you! You helped us very, very much. Good for you! Oxana and Victor from Minsk.

4 star hotel, really? I have booked this hotel as we were hoping to have a nice relaxing stay with our kids, instead we spent 5 days having lots of different issues everyday. Straight after arrival we were told that the main attraction for the kids (kiddos room and bowling) are closed. In the room we have found cleaning chemicals and massive spiders coming down from the curtain. Also the smell in the room was very unpleasant. On the 3rd day they placed the couple with the dog just beside our room and the dog was barking until nearly midnight and when I complained in the reception I was told, sorry but we can’t do anything. Over the wkd hotel was quite busy but the hotel only placed few members of staff into the restaurant so we were waiting in the queue for nearly 30 min to start the breakfast and another 30 to get pancake! Corona-19 safety precautions- some joke as people were squeezed in one room with no distance what so ever! As we were very annoyed and upset with all this issues we asked at the reception to talk to the manager and I was extremely shocked when very unfriendly and arrogant Mrs Silwia... play around whole day lying to my face that she passed my phone to the manager and he will contact me soon - he never did as she never tell him that I want to contact him! Finally throughout the end I was able to speak to one of the senior staff and she was very friendly and offer small compensation for all this issues. Unfortunately the whole stay was one big disappointment. I was staying in so many hotels so far, but this was absolutely shocking. I have talked to the other couple who was visiting the hotel while ago and they told us they were shocked as well how they change throughout the time. Pity as we were hoping to have a great family stay, instead we got only 5 days of constant unpleasant situations!!!!

Hotel is relatively clean

We were accomodated in a comfortable appartment which lived up to all our expectations. We are grateful to the administration who did everything to make our stay comfotable and unforgettable. We were touched by their kindness, hospitality and perfect service. We found the people working here very feeling, helpful and supportive.Many thanks to the manager of the hotel Marcin, receptionists Maꬷgorzata, Zofia, Alicya, Ewelina, Adam and Gabrysia, housekeeping staff and kitchen staff Ania, Natalia, Marcin, Kuba and Patrycya. They did their best to make our stay pleasant and peaceful. The hotel is situated in a quiet area, is clean and cosy. It is an ideal place for families with children as there is an animation park and waterpark next to the hotel. You can also rent a bike and explore the picturesque surroundings. There is a nice children's playroom in the hotel and different facilities for out-of-door activities. I highly recommend the hotel to everyone who appreciates nature and wants to escape from the hustle and bustle of big cities.

Our last stay in hotel was amazing. We were after whole night flight from Cabo Verde and we came to the hotel around 9 am local time. Receptionist has noticed that our 7 years old daughter is sleeping on the sofa and thanks to his quick action we got a book after 30 minutes (or even less). This is amazing and we really appreciate all your efforts. Such thing makes the difference. Later after sleep we went for lunch. Ribs were really delicious. It was our 4th stay in this hotel and definitely it was the best. Keep up the good work!