Guest User
December 2, 2023
We were on vacation with children, booked a luxury room, arrived at 12 (it’s very inconvenient that check-in is at 14), offered to wait in the lobby, and our suite was occupied until 18.00, although we booked a week in advance, asked the reception for a compliment, the pool is very cold, and in the hammam there was a temperature that could not be warmed up, the children left exercises in the gym when they arrived in the morning, no one saw them, they found them after insisting on the camera, it turns out they took the staff and returned them. It is stated that the pool and gym are 24 hours a day, but in 23.15 the door was closed, no matter how we knocked, they did not open it and there were a lot of working Uzbeks who speak Russian poorly. The buffet breakfast is good, but dinner is something, two types of salads are already laid out on a plate, from the hot one, pork ribs and fish for the time being, a very, very small line, you can’t really call it. Overall disappointed.
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