Mövenpick Sarajevo Bristol

When I checked out, I told the front desk: This is the worst hotel I have stayed in after decades of traveling around the world. It's not one of the worst hotels. It's the worst. The facilities are so old that it feels like time travel, but the place is so dirty that it seems to have never been thoroughly cleaned. The quilt, sheets and pillows all have a strange smell. The kettle has thick scale. The hair dryer is dirty and looks like it has been used by 10,000 people. The safe is broken. Countless. The most incredible thing is that the fan in the bathroom cannot be turned off, and the sound is loud! It's like a mouse sleeping in a bellows, and I almost can't sleep all night. The technician who was called in didn't know anything and was still looking for the air conditioner remote control in the room. He didn't even know that their air conditioner was manual.

The hotel has a good environment and a superior geographical location. The front desk reception service is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, and put themselves in the shoes of the guests. It was a very satisfactory stay experience. I felt the warmth of home in this hotel, the beds are comfortable, the supplies are thoughtful, and the service is meticulous. It is an ideal place to stay for business trips and travel.

The room is old, but it is nice to have a sauna and swimming pool. The facilities and hygiene are OK. The environment is ordinary, but the service staff is quite enthusiastic and good.

The original hotel was oversold, so we decided to stay there at the last minute. It was better than expected. The hotel is old and the location is a little off, but Sarajevo is not big, and there are parking lots available in the city center. There is a tram station nearby to the city center. The hotel has a parking garage for 10 euros per night, and there are also free public parking spaces nearby. The sauna and heated swimming pool that guests can use for free are great. The sauna is shared by men and women. There were few people on weekdays during our stay, but many people on weekends. The breakfast is average, and there are many halal foods. The room facilities are old, but the bathroom area is quite large, and many towels are provided. Free bottled water is available. There is no food nearby, so it is recommended to have a good dinner in the city center before returning to the hotel.