Aminess Laguna Hotel

The accommodation impresses with top-notch facilities and a fantastic location near Novigrad. Guests appreciate the friendly staff and immaculate cleanliness, but some find the rooms small and outdated, especially the bathrooms.

Coming to the hotel, parking was full. Check-in parking area is constantly fully occupied round the day with motorcycles and scooters from people coming from nearby camp to use the hotel pool. So I had to block the whole parking lot to get all the suitcases out of the car. Needless to say I was not the only unsatisfied guest at that parking lot in that moment. Receptionist then gave us the parking card for another pakirng nearby but there is no signs how to get to there. Had to park at the neighbour Maestral hotel parking. I dont mind a few minutes walk so its fine. Would definetly help to make parking at Laguna hotel a hotel parking, not a hotel/public parking because there is probably not enough space for the hotel guests alone. And firstly establising some order to really have check-in parking to serve its purpose. During our stay my parents also joined us. Again even worse experience. Because of the full parking and no space at check-in area they had to park just outside the park barrier. Going to the reception to get the parking card and coming back, already got a parking ticket for 60€. Traffic warden said he gets called from the hotel itself to come there and give tickets (its a dead end road going to the hotel). For sure an interesting approach to address this issue. Absolutley unnecessary poor experience soley because of the poor management and communication. Hope they make some changes in that area soon.

The hotel exceeded our expectations. An extremely organized and high-quality hotel with friendly, cordial and smiling staff who do their job professionally. The buffet food at breakfast and dinner is varied, fresh, tasty and well prepared and above average for a 3-star hotel. Various activities are organized every day. The environment of the hotel is pleasant, calm and extremely relaxing. A beautiful promenade by the sea leads to the town of Novigrad We definitely plan to return to this place.