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"The hotel looks remodeled. It is very modern with a lot of modern conveniences. Comfortable bed and good Aircon. Very walkable to the city center and to the fortress from that location. They will give you a free voucher for breakfast and vouchers for 10% off of any other meals you buy from their restaurant around the corner. However, you do have to present the voucher to the waiter before they take your order. I made the mistake the first night by not giving the waiter my voucher for dinner, and when I presented it to him after when I got the bill, he would not accept it. He asked his manager the manager declined the voucher. Their excuse was they had already rang it up in the system and they couldn’t re-ring it. I find that hard to believe but it is what it is so I paid full price. "

"My wife and I were traveling around Serbia and we had originally planned only one night at Hotel Pupin. We weren't able to find a ton of advance info on the hotel because it was new, but the location was good, price seemed good, and it was only one night so didn't seem like much of a risk. The hotel and Novi Sad were so charming that we extended our stay to three nights. Overall, we were extremely happy with out stay. The hotel is brand new and is very close to the old town center (<10 min walking). Hotel staff at the desk were very friendly and helpful. Everything in our room was new with modern-style decor, and the room was very clean. The styling of the room kind of reminded me of a Sofitel or something between a Westin and a W (Westin with darker lighting and more ”modern” finishes). The hotel is near a busy street, but we asked for a quiet room so they gave us one in back that was great. We booked our stay directly through the hotel's website where we were able to get a special weekend package that included free parking and breakfast (seemed like a great deal compared to room-only rates). The parking garage was new, very spacious, and a huge relief after my experiences with previous, tiny Serbian parking garages (as an American used to more space, driving and parking in Serbian cities was an adventure). Breakfast in the hotel's restaurant was amazing. So much delicious food and excellent service. Three months later, my wife and I still always talk about the breakfast anytime Novi Sad and Hotel Pupin come up in conversation. Serbian meze (charcuterie and cheeses), fresh fruit, eggs cooked to order, bacon, sausages, delicious breads and spreads, vegetable salads, espresso drinks, and fruit juices... delicious! The only things we thought could be improved at this hotel were the night light under the bed (it was a motion sensor or something and would sometimes turn on randomly while we were in bed; we fixed this by taking the room key/card out of the light switch at night), and the mini-bar which didn't seem to get cold (we experienced this at a couple other Serbian hotels as well). Neither was a big issue. Also, would note that the hotel is in a shared commercial building. To get to the check-in desk, you walk to the right of the Continental AG desk in the first floor lobby and then you take the stairs or the elevator to the second floor where you'll find the hotel desk. There was some construction going on in or near the building when we were there in July 2020, but we really didn't notice it other than seeing some workers walk by a couple times."

"It is within walking distance to the pedestrian street and other attractions, which is very convenient. You can see the iconic church from the window of the room and from the breakfast room. The front desk service is friendly, the room is clean and spacious, and the breakfast is exquisite and delicious. It is worth recommending"

"Although the hotel is not in the city, the location is very good, on the Danube River, the scenery is very beautiful! Excellent location to watch the sunset, the view across the river is also very good, the service staff is also very enthusiastic. There are many bugs in the hotel room, which is a bit unbearable."

"The hotel is located in the old town area of Novi Sad, a 5-minute walk to the church square. There is a bakery and a supermarket next to it. The rooms are spacious, comfortable and quiet. The hotel reception is warm and friendly. Although the breakfast is not rich, it is delicious and full, and it is worth staying. Will come again next time I have a chance!"

"The boss is very warm and the service is good! Breakfast is good. It is a room near the road, too noisy. Passing the car at night affects the rest! There is a large parking lot behind, and you can choose by car. There are 12 roads at the door to go directly to Liberty Square, and the transportation is convenient. In addition, on his birthday yesterday, the boss specially wrote a congratulation card and sent fruit and a bottle of wine. Very moving."

"Breakfast is average, simple and full, just in the bustling city center, the square downstairs is the Church of the Virgin Mary, there are many convenience stores around, the room facilities are relatively old, the lighting is not too bright"

"It was not a hotel, but rooms by type of apartments, which caused a small confusion. You will not find a resepchen there , you will need to contact the WhatsApp manager to specify the code for the keys. For the same reason , I do not recommend coming before 11 o'clock , as the settlement is from 14 o'clock , and things can be left in the room only after 11 o'clock when the previous resident sits down. Location in the very centre of the New Garden , but it is necessary to take into account what is on a pedestrian street , so the taxi will not be able to get close. Minus for the lack of slippers in the room and bottled drinking water . In the shower everything is kept in a honest word ( cracked sink , twisting dosages for shampoo and soap)."