Hotels Near Lehrpfad an der Karlsroute in Nove Hamry

My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appointment and went to the spa at the time. It was our first experience in a ”salt cave”. Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.

We had paid a reservation at the Petr Hotel on May 2020. But covid-19 and closed borders did not give us the opportunity to come to KV. Money Hotel Petr refused! In the spring of 2021 the borders were still closed. On request to transfer our booking to a convenient time for us - MAY or summer 2022 - Hotel Petr also refused! Only until the end of 2021. But it is impossible! I booked on May, and in the fall and winter I can't go to rest! All airlines and all booked hotels have returned us the money. The hotel in Prague has transferred our booking until December 2022. Only the Petr Hotel does not want to go to the meeting and not only does not return the money, but also refuses to transfer the booking to the convenient dates for us! Booking.com also refuses to help its permanent users. Bad and shameful, Petr Hotel!!!

Stayed here for a few nights for work during the 57th Karlovy Vary Film Festival. I liked this hotel although it was pretty hard to judge it properly as the entire place was PACKED due to the film festival with all areas and many floors of the hotel being used by companies and displays. It is a bit of an oddity in Karlovy Vary as it's a modern 15 floor tower / conference centre in a town full of Czech old world buildings (I can only imagine the uproar when they planned it). So it's a hotel that also has Spa / Medical Treatment / Swimming pool, thermal pool / pool party / conference centre and restaurants. It seems to be modern by local standards - I was in a superior room with a balcony on the 13th floor with great views. The room had all the mod cons available in most decent hotels, good wi-fi, USB Power outlets, nice firm bed, good regular housekeeping. One thing I noticed was that the beds didn't have a separate sheet, only a fitted sheet and then a throw over dooner - no big deal, just different. Downstairs restaurant doing breakfast / lunch / dinner with a lot of options and really good wait staff. There's a large separate building (accessed by hill climbing elevator) that has an outdoor heated pool, thermal pool, saunas, change facilities - there was also a Pool Party with DJ, bar etc on the weekend days / nights (I assume that's just in summer or just during the film festival). I believe you get complimentary access to the pools /saunas for a couple of hours every day of your stay - I used it every morning for laps, it was great. In the pool complex there's also a decent restaurant with amazing views. As I said, the place was packed and the staff all seemed to handle it well. Everything you could want outside the hotel is a short walk away and there's SO many restaurants / bars etc to choose from. Karlovy Vary wasn't on my list of places to visit, but now that I've been there I'd consider going back.

We were here for 3 days stay, enjoying beatyfull Karlov Vary. We chose this hotel based on the tripadvisor rewievs. The hotel location is great, right across the Colonade. And if you have the room fasing the Colonade, the view is great. However, this is not so luxury hotel as it seems. The biggest disapoin**ent is the staff. They are rude. We didint feel welcome at all and didint see one smile during our stay. It seemed that they only cared their German customers. Room wasent cleaned during our visit, they didint change linens or empty the trash can. Room was hot and we have to keep the window open at night. Spa was so basic, only one pool and the steam sauna was out of order. And the Finnish sauna is NOT a Finnish sauna, stop the false advertising and do your research. As a Finish person the sauna was an insult. Breakfast was good. But I would recomend another hotel for your stay in KV, where you get more for your money.

We stayed at EA Atlantic Palace Hotel Karlovy Vary for 19 nights in April 2022. We booked a package with breakfast and lunch included as well as SPA treatment on hotel premises. The hotel SPA is located on the second hotel floor, just steps away from our room upstairs what is very convenient. The hotel is distinctive for perfect location few minutes on feet to all water springs in the heart of the city, just on the banks of Tepla river. We have been provided us with a deluxe spacy room with a balcony. The hotel itself and hotel spa facilities were recently renovated. Our room had an excellent designers furniture and built in spacy cabinets with lights inside, what makes the atmosphere cozy feeling you at home. We have also to mention dedicated hotel staff in reception, attentiveness of hotel SPA staff and especially Alisa, the manager. We must also to mention the tasty food in hotel restaurant and especially Oleg who is a restaurant chef. The hotel is definitely worth the money we paid. We are looking forward to coming back next year and wish the hotel prosperity and success. Alex and Nataliya

We were looking for a dog-friendly hotel, which often limits the choice a bit. The main features of the Hotel Palacky were the location and the value for money. The hotel is in a fantastic location right on Stará Louka, the ”promenade” of Karlovy Vary. Both the famous colonnades and the entrance to the cable car towards the ”Diana” lookout tower are almost around the corner. Surprisingly, I was able to sleep very well in the beds and cannot agree with the complaints, at least on this point. Now to the points that unfortunately attracted negative attention: the reception was not manned at check-in, our key was on the counter together with an information letter - this is uncomplicated, but everyone could simply come in and ”move into” our booked room. since nothing had to be shown or checked (as well?!). The room itself was large with an additional hallway and separate bathroom and toilet - which I personally find very convenient. Unfortunately the room was not cleaned during the whole stay. You don't have to do a big cleaning every day, after all you don't do that at home either. I also find the daily change of towels unnecessary. But if you have a dog with you and the entire room is carpeted, a little vacuuming would have been appreciated. The garbage should also be emptied, because there was only one small hygiene bucket in the toilet for the entire room - everything that accumulated in waste had to be disposed of there. The supply of toilet paper should also be checked once in a while and refilled if necessary. We found a fairly large crack in the window pane of our room - dangerous and unsightly! However, what was cleaned every day was the restaurant which is located in the hotel. There was vacuumed daily at breakfast time, so that you were always exposed to the noise during the meal, since the restaurant - with an open ceiling - is located directly under the breakfast room. It goes without saying that it is commendable and also acceptable that vacuuming is done every day, but I wonder whether this can be discussed and planned differently. Breakfast was until 10 a.m. - maybe you can do other activities first and vacuum from 10 a.m.? Due to the room layout of the house, one inevitably gets the impression that vacuuming is carried out right next to the dining table. The breakfast was okay, you shouldn't expect luxury in this price and hotel category. There was enough choice, it was always refilled and you were full - at home I don't have 5 types of bread in stock, which I serve every day. However, a little more choice of fruit would have been nice (there were apples every day, but nothing more). Unfortunately, there is no hotel parking lot - you should