I had the pleasure of staying at a charming family-run hotel in Italy, where I received warm and welcoming hospitality from the staff. While the hotel may not have the amenities of a larger, 4-star establishment, it more than made up for it with its personal touch and authentic a**osphere. The rooms were clean and comfortable, and the staff went above and beyond to provide recommendations for local attractions and dining options. I highly recommend this hotel for those looking for a more intimate and personalized experience.