Ceylon Tea Trails - Relais and Chateaux
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1 night
1 room, 2 adults, 0 children
All properties in Norwood
Ceylon Tea Trails - Relais and Chateaux
No.1 of Luxury Hotels in Central Province
Estate, Norwood, Central Province 00100, Sri Lanka
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Last booked 16 hrs ago










Amenities
Outdoor swimming poolFree
Hot SpringFree
Spa
ParkingFree
Priority airport pick-up
Car Rental
Library
Tennis Court
All amenities
Property Description
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
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9.8/10
Cleanliness9.8
Amenities9.8
Location9.9
Service9.9
All 51 reviews
Surroundings
Train: Hatton Railway Station
(12.1 km)
Train: Kotagala Railway Station
(19.1 km)
Landmarks: The Tea Fields- Tea Tour
(1.0 km)
Landmarks: Pekoe Trail Stage - 08 (Norwood - Bogawanthalawa)
(1.0 km)
Landmarks: The Tea Loops - E-Biking
(1.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Luxury Room
1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Check Availability

5
Owner's Cottage
1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Check Availability

12
Master Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Check Availability

7
Garden Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private toilet
Conditioner
Check Availability
Guest Reviews
9.8/10
Outstanding
51 reviews

- Cleanliness9.8
- Amenities9.8
- Location9.9
- Service9.9
Average for similar properties in Norwood

AI Summary
Guests praise the exceptional service, attentive staff, and spacious, stylish rooms with stunning views and direct access to a private garden. Some mention the personal touch making it feel like home.

Xiangjieleizhou
October 14, 2024
Room introduction The tea garden visit in the package is a complete routine of promotion. The promotion activity of visiting this old tea factory lasted more than an hour, and more than four hours were wasted! There are good and bad differences in the five small houses in this group. Be careful. In addition, call the hotel one day in advance. Please confirm with Ctrip whether this phone can be dialed! The hotel waiter has a very good attitude!
Original TextTranslation provided by Google

Guest User
March 6, 2024
British-style villa, the bathroom is so beautiful! Enjoy the beautiful scenery alone, the swimming pool view is very good, and the hot water bath is very comfortable! The butler-style service is very commendable. We discuss food with guests every day and arrange where to go as much as possible. Every aspect is satisfying!
Original TextTranslation provided by Google

Guest User
October 6, 2023
It’s such a perfect hotel. I have to go back and stay for a few more days to express my love for this hotel. It creates a hideaway between Tea Mountain and Bihu Lake. The food is worthy of being a classic product of Relais & Châteaux.
Original TextTranslation provided by Google

Guest User
May 5, 2023
Wonderful people, can’t be more attentive.
Hidden in the mountains, remember to stay in Summerville. Staff samantha et al made it a really good two nights. Highly recommended
Original TextTranslation provided by Google

49omart
June 24, 2025

The experience was amazing . Views were spectacular. Food was five star .Services were also five star . Room was decorated very nicely. Beds were very comfortable. We loved every minute we stayed there. We visited Dilma tea factory and the guide explained detailed process how to manufacture tea and the various quality of tea. Overall I do recommend everyone to visit this property.

PulasthiW3
June 1, 2025

This bungalows is in another world !!! A lush garden in full bloom filled the surroundings with a heavenly, serene charm. The gardeners tended with loving care, leaving the garden neat and fair. We had our afternoon cream tea at the patio before strolling around the beautiful garden. The relatively big pool encircled by the green foliage is a real nice place to rest and relax . Blue mountains at a distance beautified the scenery from the pool side. The rooms are spacious and named after British and Scottish tea planters lived in Ceylon long before.. we stayed in one of the loveliest garden suites which was so spacious including all the necessary amenities. The management tried their best to keep the original structure to maintain its original colonial vibe. We ate our fill whilst dining in the patio area, enjoying the warmth of the heaters nearby. The dinner was scrumptious, super meals by the wonderful chef!! After dinner, I went to bed which was cushy and comfy with a hot water bottle tucked under the blanket. Following day , we did an informative tea factory tour with a tea tasting experience at the Dunkeld Tea Factory before setting off for Colombo. The staff at Tientsin Bungalow was outstanding and their service is commendable. Special thanks should go to Nilantha , Janidu and Tahanie. You guys took a good care of us !! Thank you..with heaps of love.

Katie-LouiseA
April 15, 2025

We absolutely loved this property and would love to return. We stayed in a garden suite in Castlereigh which was just beautiful, I absolutely loved the private garden. The setting is simply stunning and the food is incredible. We had a wonderful stay. The only thing I would change if possible is the room doesn’t have air conditioning, which being British, we struggled with as the Sri Lankan heat can be quite intense.

Gilbo7777
April 25, 2025

Absolutely amazing! We were a family of four (kids are 7 and 3) and we had an incredible time. We stayed in Tientsin Bungalow. Everything about it was great. The grounds of the Bungalow were absolutely beautiful, the hospitality of the staff was faultless and the food was some of the best I’ve ever eaten. There were so many personal touches I appreciated, for example it was our son’s third birthday while we were there and they made a personalised chocolate cake for him, decorated the table and sung happy birthday. Also every morning at 6am they’d bring a coffee to the room as I would get up to go for a run through the tea trails. There was hardly anyone staying there when we were there so sometimes we had the place to ourselves. Would definitely recommend and would love to be back some day :) The only thing I’d recommend is make sure if you use a private driver they know where your bungalow is . The bungalows are all located a few kilometres apart (which I did not realise) and initially we were taken to the wrong bungalow. This also happened to another guest.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Hot Spring
Free
Spa
Parking
Free
Priority airport pick-up
Additional charge
Car Rental
Library
Tennis Court
Restaurant
Priority airport drop-off
Additional charge
KTV
Wi-Fi in Public Areas
Free
Luggage Storage
Bicycle Rentals

Outdoor swimming pool

Hot Spring

Spa

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Swimming Pool Umbrella
Towels
Pool lounge
No restrictions
Opening times
Business hours
Parking
Parking
Free
Transportation
Car Rental
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Bicycle Rentals
Business Services
Wedding Service
Front Desk Services
Concierge Service
Front Desk Safe
Luggage Storage
Languages Spoken
English
Food & Drink
Snack Bar
Alcohol-Free Rooms (On Request)
Room Service
Public Areas
Elevator
Barbecue
Picnic Area
No Smoking in Public Areas
Smoking Area
Garden
Library
Health & Wellness
Sailing
Off-site
Tennis Court
Kayaking
Off-site
Spa
Hot Spring
Free
Activities
KTV
Eco Tours
Off-site
Cleaning Services
Clothes Dryer
Laundry Detergent
Laundry Service (On-Site)
Facilities for Children
Children's Meals Available
Accessibility
Handrails in Stairways
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children | Free |
Breakfast
TypeWestern, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2017
- Renovated: 2022
- Number of Rooms: 27
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
Treat yourself with massages and body treatments. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, an outdoor tennis court, and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite from the snack bar/deli serving guests of Ceylon Tea Trails - Relais and Chateaux.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Treat yourself with massages and body treatments. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, an outdoor tennis court, and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite from the snack bar/deli serving guests of Ceylon Tea Trails - Relais and Chateaux.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Ceylon Tea Trails - Relais and Chateaux?
The check-in time at Ceylon Tea Trails - Relais and Chateaux is 14:00 and the check-out time is 11:00.What are the check-in and check-out times at Ceylon Tea Trails - Relais and Chateaux?
Does Ceylon Tea Trails - Relais and Chateaux have a swimming pool?
Yes, Ceylon Tea Trails - Relais and Chateaux has a pool.Does Ceylon Tea Trails - Relais and Chateaux have a swimming pool?
Are pets allowed at Ceylon Tea Trails - Relais and Chateaux?
Unfortunately, pets are not allowed at Ceylon Tea Trails - Relais and Chateaux.Are pets allowed at Ceylon Tea Trails - Relais and Chateaux?
Does Ceylon Tea Trails - Relais and Chateaux provide breakfast?
Yes, guests at Ceylon Tea Trails - Relais and Chateaux can enjoy breakfast during their stay. Breakfast option(s): Western, American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian. Does Ceylon Tea Trails - Relais and Chateaux provide breakfast?
How much does it cost to stay at Ceylon Tea Trails - Relais and Chateaux?
Prices at Ceylon Tea Trails - Relais and Chateaux are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Ceylon Tea Trails - Relais and Chateaux?
What is the cancellation policy for Ceylon Tea Trails - Relais and Chateaux?
The cancellation policy for Ceylon Tea Trails - Relais and Chateaux varies depending on the type of room and booking conditions.What is the cancellation policy for Ceylon Tea Trails - Relais and Chateaux?
About This Property
Nearest Train Station | Hatton Railway Station |
---|---|
Distance to Train Station | 12.07KM |
Average Price From | NZD2656 |
Hotel Star Rating | 5 |