Best Hotels near RCCG The Chapel, Norwich, Norwich

I stayed here from Friday 30.09. to Monday 3 October 2022. It was my first time at Oaklands. It appeared to be primarily a hotel for drivers: it is some way out of the centre of Norwich; the narrow driveway leading to it has no provision for pedestrians; and it has a large car park. The hotel had told me of the fairly frequent bus service from the railway station, which did not take long. Arrival and registration was smooth and fast. My room (no. 20 - photos) was easy to reach and generally quiet, apart from faint noises from the corridor and adjacent rooms. When I arrived, I was correctly told that my room was far enough away from the birthday party in progress for me not to be disturbed; this was not so true of the event on Saturday evening: the music’s rhythmic thumping continued and appeared to grow slightly louder until 24:00. The staff were consistently courteous and helpful. My room was well equipped and comfortable, including a comfortable bed and quickly accessed WiFi, a hair dryer and a spacious bathroom. The wall television worked well. The tasteful decorations incorporated two still life paintings. The refreshment tray included delicious biscuits and drinks, including (most unusual) hot chocolate. Room service was efficient and discreet. There were however a few irritations: A) the bedside light and the ceiling light were linked, so that it was apparently impossible to turn off the bedside light without going to one of the two (why?) switches on the wall by the door; B) the room was warm when I arrived, as was the towel rack in the bathroom; the next day, the heat had vanished, and I was unable to turn it on again; outside night-time temperatures went below 10°C; C) there was no lamp on the desk; D) there were far too many cushions and pillows on the bed; E) there was no clock in the room. The package I had booked was for bed and breakfast. The breakfast room was large, including a terrace; the menu (table service, no buffet) was extensive, with a lot of local produce; the portions were generous and tasty. Fruit juice, normally a standard component of breakfast at such hotels, was available on request.

We were delighted with this hotel. Parking with my blue badge was easy and close to reception. The staff were friendly and helpful. We were pleased with the layout and spaciousness of our room.Decor is good, and we had very pleasant meals in the conservatory. We are light eaters and found what we wanted by using the illustrated tablets provided by the staff. We did have a problem, though. As I was pleased with the service for the evening meals I left a tip each time and it was only after I checked the bill at home that I found gratuities had been added. We were not advised of this and saw no advice of it on the tablet menus. A shame - until then we were very happy. It doesn't stop us going again but we shall leave no tips!

I stayed here when I was on a business trip in Norwich. The environment is great. It's just a manor hotel. The facilities are too old. The floor is creaky. The facilities in the room are very old. The third and fourth tier hotels in China are better than this. If you are a pretentious person, forget it. The environment is still very good. The air is very fresh. The breakfast is also OK. Anyway, it's just an ordinary British meal.

As soon as we walked in it was brilliant, all the staff were lovely, particularly the young girl on the reception and the restaurant manager. The room was lovely and clean, with great air conditioning. We had a dinner, bed and breakfast package, they have a QR code ordering system which means you order, pay and food or drinks come to the table. Seems a great idea at this time with all the staff shortages. It was funny as I, by accident ordered 2 bottles of wine, but the staff were lovely and helped me out. They even gave us a side order instead of a starter which they didn’t have to. The food was good and very hot. My friend used the pool which she said was very good but there were no towels there at 07.00 hours. Breakfast was very good, plenty to choose from and the hot buffet was actually very hot. We would definitely recommend this place

We’ve used the Mercure Hotel for a couple of events recently for family birthday celebrations and we have had such a positive experience. The food has been amazing - we had buffet food for one of the events and a three course meal for the other, and everyone has been so impressed with both and had only positive things to say! The service has also been amazing and the staff are so lovely, friendly and always happy to help! Overall very happy and would definitely recommend this hotel to others that are looking to stay here or for events hire! The perfect venue for what we needed.

I cannot understand the negative remarks regarding this hotel, I very much enjoyed my 4 night stay in this imposing hotel. Bedroom attractively decorated and, the Hotel Grail for solo travellers, a king size bed with a sparkling clean modern en-suite. All staff were extremely helpful and approachable, and if you needed extra coffee, etc reception would readily refill immediately. Food throughout was well cooked with some interesting items not usually found on mass catering menus. Given that while i was there, there were 3 coach parties and 2/3 conferences the kitchen deserves a medal Only problem was the dining room at breakfast which is an extremely well stocked buffet, so much choice. I have arthritis and walk with a stick and unfortunately there were stairs between the food and allocated seating area which I negotiated awkwardly with one hand on bannister and stick in other hand. No hands for food. Ladies serving coffee kindly came to my rescue, but it would have been so much easier and less embarrassing for me if a table on the same level as the food had been allocated. My thanks to all staff.

Wonderful Stay! Reception team friendly and efficient. Bedroom was beautifully serviced by Millie and Holly in Housekeeping. Breakfast food and service was excellent on both mornings. Street food on the first night was a real treat. I had dinner in the bar on the final night - food was exceptional with fantastic service from Owen and Paige. James, the Bar Manager makes top quality drinks!! This hotel is clearly being run by a top-notch General Manager.

What a lovely hotel. Really good sized room with all facilities we wanted, plenty of hanging space for clothes, tea and coffee making facilities and beautifully clean. Lovely bar area and super friendly and helpful staff. Definitely recommend. Thank you