YGupta
February 24, 2024
My stay at the Holiday Inn is generally a pleasure, but my recent experience deviated from the norm, marking a mix of expectations and reality. Initially, I was assured by the service team over the phone that my premium king room would include a microwave oven, an amenity I looked forward to utilizing during my stay. Unfortunately, this was not the case upon arrival, leading to a slight inconvenience.
Furthermore, I encountered minor cleanliness issues, which, although not drastically affecting my overall comfort, did catch my attention.
Despite these setbacks, I must commend the hotel for its unbeatable location. Situated conveniently close to the railway station and the city center.
Additionally, the responsiveness and attentiveness of the service team were impressive.